Counter Sales

2 months ago

Pinetown, South Africa Tower Group Full time

Answer the phones to assist customers in a friendly, helpful and prompt manner
- Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required;
- Offer optional products to meet customer wants and needs;
- Assist customers by effectively resolving all customer service issues;
- Use company approved sales and service techniques when determining customer needs;
- Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s experience;
- Assist walk in customers
- Sales to customers that call in
- Follow up on sales leads or referrals
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines;
- Achieve personal sales goals while supporting the goals of the team.
- Providing excellent customer service
- Experience in sales of equipment/tools

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