Sales Coordinator

3 months ago

Johannesburg, South Africa MORE Family Collection Full time

**KEY FOCUS AREAS**
- To provide administrative support to the Group Sales & Reservations Manager.
- The Sales Co-ordinator performs various admin related tasks and provide additional support to the Sales Team when required.
- STO contract distribution.
- Negotiating Rates Agreements.
- Prize voucher generation and management.
- Value add document.
- Co-ordinate site inspections - book, update form, send to lodge.
- Coordinate Site Inspection gifts.
- Act as the liaison between sales and marketing and coordinate the sales communication schedule.
- Manage Hubspot - maximise efficiency, liaise with marketing and Hubspot monitor to ensure integrity of the database and implement procedures where needed.
- Keep track of and order Property and Support Office (Joburg and Cape Town) sales collateral stock.
- Sales pack preparation for sales trip and training.
- Group Sales Manager travel arrangements (stats, meeting preparation with sales team).
- Prepare and manage site inspection programs for the Group Sales & Reservations Manager.
- Assistance with Australia market and Group Sales Manager sales related queries and client actions.
- Co-ordinate the resolution of Guest Complaints received by General Manager of Sales.
- Out of office for JHB Sales Team.
- Business Plan Preparation.
- Stand in for the CPT Sales Coordinator when out of office.

**REQUIREMENTS, QUALIFICATIONS AND SKILLS**
- Grade 12 (essential).
- Diploma in Tourism or Hospitality (advantageous).
- 3-5 years’ experience in a similar role (advantageous).
- MS Office Suite.
- ResRequest (advantageous).
- Hubspot (advantageous).

**MAXIMIZING YOUR IMPACT AS A MEMBER OF THE MORE FAMILY COLLECTION**
- Excellent attention to detail, excellent hygiene principles.
- Guest focus philosophy, living the MORE brand and driving the MORE experience.
- Excellent communication skills (written and verbal), practicing honest communication.
- Team player with positive attitude, enthusiasm, and emotional control.
- Excellent time management and self-discipline, interpersonal & problem-solving skills.
- Proactive, use initiative and creative flair when required.
- Committed and loyal, adaptable, and flexible.
- Must work accurately under pressure.
- People skills - tolerance, patience, and care.
- Leadership skills with passion for development and skills transfer.

**We create opportunities and experiences for people to enrich their lives.**

**Our values guide our behaviours and how we act, and they help us find the right partnerships for growth**:
Be **AWARE** (the “thoughtful” value)

Eyes and ears open

Arrive ready

Be human

Respond **GENEROUSLY** (the “more” value)Always respond

Give more, do more

Have a mindset of abundance

Strength in **DIVERSITY** (the “family” value)Act in harmony

Work together

Act inclusively

Make it **BETTER** (the “continuous improvement” value)

Positively influence

Keep learning

Own it

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