Cross Sell Operations Jnr Administrator

2 weeks ago

Johannesburg, South Africa Sanlam Full time

Who are we?
Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focusses on retail products, as well as group schemes. What will you do?

Policy Retentions
Administration(administering of requests from advisors/clients)
Lead Generation
Conduct on-going market research (cold-calling, use of third parties, existing clients) for the development and establishment of the Company X Leads database.
Generate sales leads by updating and informing customers and clients of our product offering. Ensure the creation of a pipeline of qualified leads for the organisation
Monitor, manage and track leads
Provide monthly reports on the leads conversion rates and funnel status
Report and Measure reliable indicators for to justify continued investment by the company
Actively promote Company X’s suite of solutions, products and services to network of prospects and partners
Maintain in-depth knowledge of industry trends and the competitors

Multi-channel lead management
Develop multi-channel programmes to reach prospects, based on the client information, research and preference.
Monitor and evaluate the effectiveness of the programmes
Diligently and creatively differentiate Company X’s value proposition with prospects

Inbound services
Ensure all inbound prospect enquiries from Company X Website, Referrals, branches, and telephone calls are dealt with effectively by team.
Ensure that all live transfer leads and organic leads which have a high conversion rate are promptly attended to.

Database management
Source, design or develop an appropriate database for the management of leads
Create guidelines and criteria for the segmentation and profiling of clients aligned to the Company X Strategy.
Timely refer “hot leads” to correct channels in the organisation
Provide monthly reports as required
Ensure current and accurate information on all databases.
Conduct Database audits What will make you successful in this role?

Qualifications and Skills
Matric
RE5 Qualification is an Advantage
Business Insight
Customer Relationship Management
Computer Literacy
Planning & organising
Time management
Influencing and Negotiation
Problem solving
Decision-making
Communication skills
Report Writing
Presentation
High level accuracy and detail orientation
Networking
Conflict Management
Process and systems competence
Data mining and analysis
Organizational Awareness

Experience & Knowledge
At least 2 years’ experience in insurance client service or sales
Proven Telesales experience (minimum of 6 months)
1 year cold calling experience is required.
Computer literacy in Outlook, MS Word and Excel is essential.
Life Insurance Product knowledge
Knowledge of PPR Legislation(advantageous)
Legal requirements of the insurance industry
All insurance products and services offered by the company

Personal Attributes
Analysing and Problem Solving
Confident and well spoken.
Written Communication
Adapting and responding to change
Ability to work in a high-pressure environment.
Coping with setbacks
Teamwork
Client Service & Sales Orientation
Proactivity
Accuracy
Driving Results
Ability to influence client decision - strong negotiation skills.
Great business acumen
Adhering to principles and values
High energy and discipline
Multi-lingual
High energy and discipline Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Core Competencies Being resilient - Contributing dependently Customer focus - Contributing dependently Collaborates - Contributing dependently Cultivates innovation - Contributing dependently Drives results - Contributing dependently Turnaround time
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

  • Crane Driver

    4 weeks ago

    Johannesburg, South Africa Pronto Labour Team Full time

    **CRANE OPERATOR - Jnr Storeman Assistant** **THIS is a VERY JNR Position** - 1-2 Years Storeman Assistant duties in an **ENGINEERING** Industry - MUST have **CRANE License**: - Matric or equivalent - Classifying Metals: Material Grading - Receiving & Scanning goods - MUST have Driver's License and Crane License

  • Operations Manager

    4 weeks ago

    Johannesburg, South Africa Many in 2 one Full time

    Seeking an Operations Manager (Logistics industry) with cross border knowledge and experience. If you do not meet the criteria then please do not apply. **Requirements**: Operations Management experience Cross Border knowledge and experience Grade 12 No criminal record **Salary**: R40,000.00 - R60,000.00 per month

  • Operations Administration Controller

    5 days ago

    Johannesburg, South Africa DB Schenker Arkas Nakliyat ve Ticaret Full time

    Location Johannesburg, South Africa Career Level Professionals Employment Type, Work Type Full time Publishing Date, ID-Nr. Jul 20, 2023, 202307210014 Your tasks Contribute to the provision of a quality administration service to the clients and to the Land Transport operations team by supporting and assisting with the delivery of a smooth and...

  • Sales, Operations

    4 weeks ago

    Johannesburg, South Africa Focus Personnel Trust Full time

    World class manufacturing concern with an international footprint, seeks to employ duly qualified and experienced Sales, Operations & Pricing Manager **QUALIFICATION/ EXPERIENCE, KNOWLEDGE & SKILLS**: Relevant tertiary Degree in Economics, Business or related fields A minimum of 6 years related sound experience in a Sales & Ops function within a large...

  • Cross Border Assistant

    7 days ago

    Johannesburg, South Africa Objective Personnel Full time

    Qualifications:Grade 12 with Mathematics Diploma in Transport will be advantageous Requirements:Valid driver's licence (minimum code 8) Previous Operations, Sales and Customer service experience Computer literacy on Google web based applications, Excel and Word A geographical background and an understanding of relocations within the region Understanding of...

  • Cross Border Assistant

    1 week ago

    Johannesburg, South Africa Objective Personnel Full time

    Qualifications:Grade 12 with MathematicsDiploma in Transport will be advantageousRequirements:Valid driver's licence (minimum code 8)Previous Operations, Sales and Customer service experienceComputer literacy on Google web based applications, Excel and WordA geographical background and an understanding of relocations within the regionUnderstanding of cross...

  • Cross Border Assistant

    7 days ago

    Johannesburg, South Africa Adzuna ZA B C2 Full time

    Qualifications:Grade 12 with MathematicsDiploma in Transport will be advantageousRequirements:Valid driver's licence (minimum code 8)Previous Operations, Sales and Customer service experienceComputer literacy on Google web based applications, Excel and WordA geographical background and an understanding of relocations within the regionUnderstanding of...

  • Teacher: Dramatic Arts

    4 weeks ago

    Johannesburg, South Africa De La Salle Holy Cross College Full time

    De La Salle Holy Cross College is a South African Catholic school which embraces diversity and inclusion and provides a unique educational experience. The College is owned by the Sisters of the Holy Cross and the De La Salle Brothers, and our Catholic ethos is central to our Holy Cross and Lasallian values of gratitude and generosity, creativity and...

  • Junior Specialist: Operations

    4 weeks ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Junior Specialist: Operations

    6 days ago

    Johannesburg, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...

  • Cross Border Payments Processing 6 Month Contract

    4 weeks ago

    Johannesburg, South Africa Isilumko Staffing Full time

    Are you an experienced professional looking for an exciting opportunity in the banking industry? We have a rewarding position available at one of the Top 4 Banks for an Exchange Control Consultant. If you possess the right qualifications and experience, we invite you to join our team in Johannesburg.Key Responsibilities:Manage cross-border payments and...

  • Operations System Administrator

    3 weeks ago

    Johannesburg, South Africa Adzuna ZA B C2 Full time

    Administer and manage processes as part of a systems administration team and be responsible for selected processed in the data-center;2) System administration skills required will create a balanced team combination with cross-functional skills and experience to be able to support the following systems and components in the data center:a) SCCM;b) SCOM;c)...

  • Operations System Administrator

    3 weeks ago

    Johannesburg, South Africa Nambiti Technologies Full time

    Administer and manage processes as part of a systems administration team and be responsible for selected processed in the data-center;2) System administration skills required will create a balanced team combination with cross-functional skills and experience to be able to support the following systems and components in the data center:a) SCCM;b) SCOM;c)...

  • Administration and Operations Support

    4 weeks ago

    Johannesburg, South Africa Jelocorp Full time

    Responsibilities include coordinating all admin activities. Making decisions to improve general office administration, handling and managing different aspects of the office from Administration support, accounts, Visitors support, Security, accomodation management. Innovative solutions in resolving challenges through process improvements to increase...

  • Operations Administrator

    4 weeks ago

    Johannesburg, South Africa Kontak Recruitment SA Full time

    Westcliff, Johannesburg, Gauteng - Administrative **Operations Administrator (JB2958)** Parktown; Johannesburg R30 000 - R35 000 CTC per month Duration: Permanent Application closing date: 21 April 2023 - NPO requires the assistance of an experienced Operations Administrator to ensure that the day-to-day operations of the Foundation are effectively...

  • Jnr Credit Assessor

    7 days ago

    Johannesburg, South Africa Nedbank Full time

    **Job Req** - 130332- Closing Date- 29 November 2023- Location- Sandton- Leadership Pipeline- Manage Self: Professional **Job Purpose** - To assess credit risk of existing portfolio so that risk is managed and mitigated in line with the banks credit policy. **Responsibilities**: - Review existing portfolio to ensure alignment with bank's credit policy and...

  • Administration and Operations Support

    4 weeks ago

    Johannesburg, South Africa JeloCorp Full time

    Job Description:Responsibilities include coordinating all admin activities. Making decisions to improve general office administration, handling and managing different aspects of the office from Administration support, accounts, Visitors support, Security, accomodation management. Innovative solutions in resolving challenges through process improvements to...

  • Conference & Events Operations Manager, Jhb - Rneg

    4 weeks ago

    Johannesburg, South Africa The Right Company Full time

    **HOSPITALITY INDUSTRY - MICE SALES MANAGER - JOHANNESBURG - Rneg** **MUST HAVE EXPERIENCE IN SALES WRT MEETINGS, INCENTIVES, CONFERENCES & EXHIBITIONS (MICE)** Currently recruiting for a MICE SALES MANAGER for a Hotel Group. The position is for remote working based in Johannesburg who will be responsible for identifying, developing and managing accounts...

  • Administration and Operations Support

    4 weeks ago

    Johannesburg, South Africa Jelocorp Full time

    Job Description:Responsibilities include coordinating all admin activities. Making decisions to improve general office administration, handling and managing different aspects of the office from Administration support, accounts, Visitors support, Security, accomodation management. Innovative solutions in resolving challenges through process improvements to...

  • Sales Training

    4 weeks ago

    Johannesburg, Gauteng, South Africa Jobking Full time

    About the PositionOpportunity for an individual with excellent customer care skills and the ability to sell and cross sell products, who prefers working "on the road" as opposed to an office environment. Minimum 2 years' sales and customer care experience within the financial services sector. BCom or similar Degree would be advantageous. Must be fluent in...