Forwarding Controller

3 weeks ago


Durban, South Africa Bidvest International Logistics Full time

**Job Purpose**:
A vacancy has come up within our Forwarding Department for a Air Forwarding Controller at our King Shaka Facility. The successful incumbent will be required to perform Indent Monitoring and value adding to our Clients in order to ensure timeous and most cost effective method of shipping cargo to SA, from anywhere in the world. Also handles x-trade of clients cargo. OTIFNE is focus as is communiction and solutions offering as required.

**Qualifications & Experience**:
**Qualifications**:

- Grade 12
- Tertiary qualfication would be an advantage
- Any shipping related qualification

**Experience**
- At least 3 - 5 years experience as a forwarding controller or similar position
- Experience in all aspects of International forwarding - Airfreight

**Key Responsibilities**:

- To give good advise as regards to the most suitable and economic modes of transport within the time constaints set by the importer
- Knowledge and experience to manage complex client's forwarding requirements. Constantly consider ways to add value to clients
- Maintain good lines of communication with EMOTRANS offices as well as the EMOTRANS Network Agents
- To closely monitor-trans-shipments and keep client updated as regards the non-carriage details
- Keep clients informed and handle queries from clients and other stakeholders and departments
- Checking of overseas agents freight invoices against rates agreed with Rate Cards in place with BIL Clients.
- Keep system updated with all communication and documentation received and affected
- Handle Cross Trade shipments from all over the world with our agents
- Ensure prompt responses to client enquiries and or queries
- Submit pre-alerts to RCG Control Tower timeously
- Obtain rates for estimate requests and manage the estimate register with the team


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