Receptionist/administration

We are a technical training and trade test centre dealing with queries, bookings, record keeping, filing, and deadlines daily. We are looking for an experienced receptionist to join our busy company.

This role is ideal for a more mature or experienced person who will be loyal to this position and who is dependable. Please note this role requires someone who is experienced and familiar with working with clients, creating filing systems, managing an influx of calls, queries and requests at a time. It is a demanding role that requires someone who can work under pressure and do a variety of things at a time. This role also requires someone who is quick thinking, efficient and who can work alone without supervision.

You must be someone who enjoys dealing with a variety of people as we assist people with lots of information and advice daily so there is a lot of talking involved too.

Job description:

- Managing foot traffic
- Ensuring a neat, tidy and presentable front office and work area
- Welcoming and assisting new clients
- Managing assessment files for the facilitators
- Managing client bookings and opening client files
- Keeping assessors informed of client bookings
- Record keeping and populating of spreadsheets
- Interacting with and forming acquaintances with our stakeholders
- Populating and submitting client files within timeframes
- Maintaining all master files
- Keeping track of client progress and communicating this to them
- Ensuring all processes are followed thoroughly to prevent rejected documents.
- Providing clients with the correct information and assisting them as best as possible.
- Must be able to multitask
- Friendly (people’s person). We deal with a variety of people every day and our purpose is to assist them to the best of our ability.
- Problem solving abilities when challenges arise (e.g., load shedding and a deadline)
- Ability to create efficient processes and methods (we have our methods, but can you improve this to create efficiency)
- Work independently without micromanagement and supervision
- Service minded
- Systematic
- Patience
- Work under pressure
- Dependable
- Initiative
- Time management

Market related salary.

**Job Types**: Full-time, Permanent