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Building Hardware Group Sales Manager
3 weeks ago
**RESPONISIBILTIES**
- Manage and mentor the sales team on service standards, product knowledge, and customer interaction.
- Resolve customer queries and complaints promptly.
- Develop and maintain high customer satisfaction levels.
- Drive sales by ensuring that deals are closed by internal Sales Representatives.
- Setting and monitoring sales budgets (monthly and annually) and achieving sales targets.
- Ensure displays and pricing on the sales floor are updated and correct.
- General upkeep, maintenance, and attractiveness of the sales floor.
- General sales administration.
- Ensure compliance with company policies and procedures.
- Preparing training programs and training reps on weak areas
- Monitor and control days off and leave.
- Using the disciplinary procedures, if appropriate, to correct unacceptable behaviour. Monitor reps’ attendance and conduct and initiate appropriate counselling or disciplinary action where necessary.
- Liaise with the Head Office Marketing Department and Branch Manager in creating the monthly advertising schedule, input on current adverts and advise on current in store trends.
- Responsible for opening and closing of store as per internal roster.
**REQUIREMENTS**
1. Grade 12
2. Diploma in Management
3. Minimum 5 years sales management experience
4. Strong leadership and supervisory skills
5. Excellent communication and interpersonal skills
6. Problem-solving and decision-making capabilities.
7. Must have strong attention to detail, administrative and organizational skills.
8. Proficiency with MS Office and ERP systems for Retail.
**WORK HOURS**
- Monday to Friday, 8.00 am to 5.00 pm.
- Alternate weekends, Saturday 8.00 am to 3.00 pm, Sunday 9.00 am to 2.00 pm.
- Alternate Public Holidays, 9.00 am to 2.00 pm.
**RUMUNERATION**
R25,000 (TCC)
**Salary**: R20 000,00 - R25 000,00 per month
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