IT Configuration Specialist
3 months ago
**IT Configuration Engineer (Remote, South Africa)**
**Location**: South Africa (Remote, supporting a UK-based team)
**Our Client**:
A UK company committed to integrating talented South African professionals into their dynamic team. This position offers the chance to work in an inclusive environment where your contributions will shape and support the company's platform.
**Role Overview**:
**Key Responsibilities**:
- Debug and resolve platform-related issues for end-users.
- Support troubleshooting of configuration issues and provide assistance where needed.
- Collaborate with the team to improve user experience and streamline configuration processes.
- Develop and implement configuration management plans and policies to ensure system consistency.
- Manage version control to track software, hardware, or system configuration changes.
- Establish and maintain baselines for configurations as reference points for updates.
- Review, evaluate, and implement changes, ensuring documentation and approval of all modifications.
- Create and maintain configuration management documentation, including system specifications and change records.
- Conduct configuration audits to ensure compliance with standards and verify documentation accuracy.
- Use configuration management tools (e.g., Git, Ansible, Puppet) to automate processes and improve efficiency.
- Ensure quality assurance by monitoring that changes do not negatively impact system performance.
**Minimum Requirements**:
- IT Diploma or Degree in Computer Science, Information Technology, or a related field.
- At least 3 years of experience in IT support, configuration, or a related role.
**What We Offer**:
- Training and development to enhance your skills.
- Opportunity to work with a passionate UK-based team dedicated to South African talent.
- A supportive and inclusive work environment.
**Join our team and help shape a platform that empowers users and streamlines configuration processes.
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