Human Capital Assistant
2 weeks ago
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Requirements
- Matric/Grade 12.
- Relevant Diploma in Human Resources (HR).
- Degree advantageous.
- At least 2 years of relevant admin experience in an HR environment.
- Knowledge of and experience in HR practices and legislation.
Duties & Responsibilities
Internal Process
- Work closely with the Human Capital Consultants (HCC) and Human Capital Business Partner (HCBP) in the delivery of sourcing and talent acquisition objectives.
- Conduct interviews and complete end-to-end recruitment administration processes.
- Full recruitment administration according to the recruitment process.
- Benefit consulting and benefit administration according to process.
- Maintain calendars of the HR team.
- Schedule meetings, interviews, and HR events and maintain agendas.
- Liaise with external service providers where necessary.
- Coordinate the scheduling of assessments and report on assessment progress.
- Deal promptly with client requests in a competent, efficient, and professional manner.
- Tracking and updating activities of all recruitment processes and reports on relevant systems.
- Maintenance of employee information and documentation on all relevant systems and ensuring data accuracy and documents are loaded and updated on the appropriate platforms.
- Provide administrative support and guidance in all HR matters.
- Coordination of induction and onboarding and related documentation.
- Ensure all employee documentation is in order and submitted to payroll timeously for all employee types (temporary, permanent, and locums).
- Complete termination paperwork and exit interviews.
- Liaise with payroll on all relevant queries.
- General HR administration feedback and follow-up on all queries to ensure resolution.
- Assist with project-related work as and when required.
- Make recommendations on process improvements to increase efficiencies.
- Build relationships with all relevant stakeholders.
- Engage in appropriate training interventions to promote own professional development.
- Demonstrate the company's values on a daily basis.
- Manage all queries via the internal PeopleTrax system & respond to queries aligned to Service Level Agreements & turn-around times.
Client
- Build and maintain relationships with clients and internal and external stakeholders.
- Deliver expectations to clients and internal and external stakeholders in order to ensure that client expectations are managed.
- Make recommendations to improve client service and fair treatment of clients within the area of responsibility.
- Participate and contribute to a culture that builds rewarding relationships, facilitates feedback, and provides exceptional client service.
- Continuously monitor own turnaround times and quality standards and resolve issues speedily to enhance client service delivery.
- Drive client service delivery goal achievement in line with predefined standards in order to ensure that clients receive appropriate advice and after-sales.
- Manage client query processes and ensure that queries are tracked, accurately resolved, and used as a mechanism to improve client service and business processes.
People
- Contribute to a positive work climate and culture.
- Assist with the recruitment & selection of suitably qualified talent in line with Employment Equity principles and Momentum Metropolitan culture.
- Support a culture that guides and directs best practice, fostering an environment of continuous learning, improvement, and cohesiveness.
- Effectively manage own performance within the team in order to ensure business objectives are achieved.
Finance
- Identify solutions to enhance cost-effectiveness and increase operational efficiency.
- Manage all company resources under your control with due respect.
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