Creative Hub Project Manager

2 days ago

Johannesburg, South Africa Dalitso Holdings Full time

Managing, overseeing, and directing all aspects of the operations including letting, memberships, finance, sales, marketing, and events. Maintaining stakeholder relationships to further develop opportunities for creative spaces and small business enterprise.

**Outputs**:

- Manage all building operations and communicate with the marketing team to ensure the highest level of member satisfaction.
- Identify relevant fundraising / sponsorship / funding activities for key programmes.
- Draft and administer relevant documents for payments and ensure that they meet necessary procurement requirements and timelines so that good governance is ensured.
- Prepare and manage budgets, monitors expenses accordingly.
- Manage all building operations and expenses
- Ensure building and member safety as it relates to fire and emergency plans.
- Oversee events to ensure there is a good balance of educational, member appreciation, and lead generating/business support and sales related events.
- Develop community initiatives designed to create connections between members, including member introductions, overseeing events, electronic and print communications, and building walkthroughs.
- Solve member related issues to ensure a cohesive community and manage member expectations.
- Develop and maintain active relationships with third party organisations, from both the public and private sectors that have the potential to support the growth objectives of Creative SMME's and freelancers. This includes inter alia suppliers of specialist business advice, financial support and grant funding, innovation assets, training, and skills.
- Conduct Site visits / tours for stakeholders to have a clear understanding of the different physical components of the brand
- Facilitate on-going dialogue, round table discussions with creative brands and creative organisations offering support to creative entrepreneurs
- Represent the brand through presentations and engagements in conferences and panel discussions.
- Develop marketing material to promote the Creative Uprising Brand and to easily share the vision and intent of this development.
- Work with diverse groups including students, businesses, entrepreneurs, major
- corporations, universities, the public and economic development organizations
- Develop, promote, and provide information sessions and programs for brand community
- Develop, execute, and own an operational and engagement strategy for the entire community including partners, donors, investors and corporates, mentors, and advisors.
- Establish the Brand as both an arts / enterprise industry landmark
- Develop and execute strategy for outreach, hunting, attracting and onboarding deserving and qualified innovative entrepreneurs
- Share intelligence gained about the target region with key partner organisations in order to inform development plans
- Maintain long term relationships with businesses and collect information relating to the impact of support on business performance
- Maintain long term relationships with businesses and collect information relating to the impact of brand support on business performance.
- Keep informed about national and local policies and initiatives in respect of business growth and development, especially those that relate to SMME's
- Design and manage business support, capacity building, incubation and acceleration programs with service providers and partners
- Develop a comprehensive, customer focused, integrated programmes supporting business growth to support the delivery of project outputs.
- Establish partnerships for the delivery business guidance to businesses across the creative industries, with a specific focus on business growth.
- Work with delivery partners and external suppliers to ensure that programmes are relevant and optimise impact.
- Develop community initiatives designed to create connections between members, including member introductions, overseeing events, electronic and print communications, and building walkthroughs.
- Oversee the day
- to
- day interaction with the membership base
- Solve member related issues to ensure a cohesive community and manage member

**Minimum Requirements**:

- Relevant tertiary qualification in Creative Arts; MBA an advantage
- 5+ years’ experience creating and implementing successful creative public programming for a variety of audiences.
- Knowledge of the creative industries sector and/or business start-ups
- Experience of developing and maintaining key stakeholder relations
- Customer service and/or sales experience required
- Operations experience required
- Knowledge of building management, property maintenance, letting and/or membership agreements issues is an advantage.
- Experience of events management
- Experience of processing invoices, maintaining accurate financial records, and chasing aged debtors
- Experience of monitoring and reporting
- Experience of marketing and communications, including social media
- Experience of managing staff or

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