Administrator: Worksite

3 weeks ago

Pretoria, South Africa Mediro ICT Full time

Departmental Onboarding Process

Assist in ensuring successful onboarding of CSO model to sales channel and users

Collaborate with MSSI to ensure effective onboarding of new CSO

Manage new schemes and ensure that sales adhere to the rules as per the agreement with CSOs

Build and maintain good relationships with sales and supporting stakeholder

20%

Departmental Ongoing Operational Support

Assist with compiling Operational manual for the department and ensuring ongoing operational support

Engage and build relationship/partnership with external stakeholder

Manage the communications with stakeholder

Monitor and respond to issues, queries at relationship level

Assist in developing and maintaining customer retention initiatives

Support sales in servicing customers in order to attain and retain business

Manage all the new business lodgment and ensure that Sales adhere to the business regulations

Provide support to existing business and ensure that we deliver on agreed requirements

Build and maintain good relationships with sales and supporting stakeholders

15%

Departmental Management Reports

Maintain the distribution list for the department management information

Provide Channel Head and Manager with weekly rejection reports for new business.

Provide weekly projects updates to all stakeholders and project manager

Identify, compile and monitor the unpaid report

Compile the fraud report to mitigate risks

Compile and maintain the daily dashboard

30%

Departmental Administrative Function

Assist in with departmental administrative function

5%

Formal Education

Matric

Diploma in Office Administration or Secretarial Advantage

Technical/ Legal Certification

RE 5 (as an advantage)

Experience

2 Years’ experience as Support Services (Financial Services Sector)

Competencies

Insurance Industry

**Legislation**: FAIS, FICA, ASISA, FSB

**Computer Literacy**: MS Outlook, Word, Excel, Power Point

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