Internal Sales Representative
3 weeks ago
**Introduction**
Our manufacturing Client, based in Ekurhuleni, is looking for an Internal Sales Representative to join their team.
**Duties & Responsibilities**
Ensure increased customer awareness and maintain/increase market share
Ensure optimal growth by providing excellent customer service and after service
Capture sales orders
Follow-up of progress on orders
Assist with Telesales
Meet and improve annual budgets - inherent requirement
Client queries are responded to timeously.
Deliveries are followed up on whenever necessary.
Written (typed) quotations are provided to customers.
Check material availability when quoting
Assist to maintain customer pricelists and customer data base
Assist with the resolution of customer complaints, requirements and progress reports
Analyse customer feedback and service satisfaction and escalate for corrective measures
Assist customer with technical info, brochure and installation procedures
General admin / perform own filing
Assist with additional tasks as requested by management from time to time
Contribute to Brand Awareness
Uphold the company’s code of ethics
Ensure excellent customer service to clients
Desired Experience & Qualification
Matric Certificate
Diploma or Degree in Sales and Marketing or equivalent
Minimum 3 years in an internal sales role in the manufacturing sector (preferably selling into the building and construction industry)
Syspro experience is preferred
**Interested?**
**Job Types**: Full-time, Permanent
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