Junior Product Owner

3 months ago

Cape Town, South Africa PaySpace Full time

**Job Purpose**

As a Junior Product Owner, you will play a crucial role in the development and management of Work Items for business. You will work closely with the Senior Product Owner and cross-functional teams to define, prioritize, and deliver high-quality features that meet customer needs and align with the company's overall strategy. Your primary responsibility will be to support the Senior Product Owner in translating business requirements into actionable product features and ensuring successful product delivery.

**Duties**

**Ensures customer excellence.**
- Lives the company's values and service standards with regards to customer interaction.
- Adheres to business processes and systems to meet the company's quality requirements.
- Takes personal accountability for service excellence.
- Adheres to the company's work standards.

**Information Security**
- Understand their role within the organisation from an information security perspective and commit to protecting the organisation's security information assets.

**Finance**
- Ensures Cost savings and efficiencies in area of accountability.

**Self
- development**
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Prepare personal development plans in conjunction with Manager and implement in line with business requirements.

**Teamwork**
- Collaborate with Technical Management, Business Stakeholders as well as Technical Teams to create a clear vision of our Business Milestones as well as the Work Items to achieve that.
- Work with Business Stakeholders and Technical teams to ensure that Support tickets are handled within SLA's or communicate as early as possible where this will not be possible.

**Responsibilities**
- Assisting the Senior Product Owner in defining and maintaining the product backlog to support the product roadmap, strategy, and vision.
- Collaborating with stakeholders, including internal business users, business analysts, designers, and development teams, to gather requirements and understand user needs.
- Participating in the development and refinement of user stories, features, epics, and acceptance criteria to effectively communicate product requirements to the development team.
- Assisting in prioritizing product backlog items based on business value, customer impact, and technical feasibility.
- Collaborating with business analysts in gathering customer feedback to identify potential product enhancements and improvements.
- Collaborating with designers, developers, and QA teams to ensure the successful delivery of product features on time.
- Supporting the Senior Product Owner in conducting backlog grooming, and other Agile ceremonies.
- Monitoring and reporting on key product metrics.
- Keeping up to date with industry trends and best practices in product management and contributing ideas for process improvement.

**Experience**
- Bachelor's degree in a relevant field such as computer science, business, or engineering (or equivalent work experience).
- Prior experience in a product-related role, such as product management, business analysis, or project coordination, is preferred but not required.
- Familiarity with Agile development methodologies, such as Scrum or Kanban, and understanding of product development lifecycle.
- Strong analytical and problem-solving skills with the ability to translate complex ideas into clear and actionable requirements.
- Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders.
- Detail-oriented mindset with the ability to manage multiple tasks and priorities in a fast-paced environment.
- Proficiency in using project management and collaboration tools such Microsoft Azure DevOps or similar.
- Knowledge of user experience (UX) principles and ability to advocate for user-centered design.
- A proactive and self-motivated attitude with a passion for technology and digital products.
- Ability to adapt to changing priorities and work effectively in a dynamic and evolving organization.

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