Specialised Claims

6 days ago

Centurion, South Africa Momentum Metropolitan Holdings Full time

-Introduction

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.
Role Purpose

To effectively manage the specialized claims (investigations) department. This includes but is not limited to the management of processes, procedures, systems, and leading of people to minimize claims leakages.
Requirements
- Minimum of 5 years' experience in the Insurance Industry, 2 of which should be on Management Level
- 3 years insurance investigations experience
- Knowledge of Insurance Law will be advantageous
- An Investigation qualification/ certificate will be an added advantage
Duties & Responsibilities

**OPERATIONAL MANAGEMENT**
- Ensure that claims to be investigated are, identified, conducted, and reported on, in line with applicable policies, procedures and legislation
- Establish and maintain positive Stakeholder relations to foster good internal and industry partnerships
- Plan and continuously monitor and evaluate systems and procedures with the aim of improving quality of service to customers and all stakeholders
- Manage the preparation and presentation of departmental and group reports as required (weekly, monthly, quarterly.)
- Track the attainment of departmental strategic goals and take the necessary steps to achieve efficiencies
- Monitor and review performance data such of department
- Plan and execute budget controls in line with appropriate policies and procedures and for the benefit of the department and the organization at large
- Execute business decisions that are in line with the organizational values of Innovation, Accountability, Integrity, and Teamwork
- Handle client and broker complaints in an efficient, effective, and professional manner
- Be the custodian of Momentum Insure’s Claims Philosophy principles

**PEOPLE MANAGEMENT**
- Create a conducive working environment and a culture that aligns to the organizational values
- Ensure that all grievances and issues of noncompliance to operational and organizational policies and procedures, are dealt with speedily and decisively
- Maintain open communication at all levels, including but not exclusive to, one-on-one communication, team/departmental communication and as required to senior structures of the organization
- Plan staffing levels to ensure optimal levels of productivity and efficiencies
- Collaborate with the Human Capital department to ensure that recruitment processes are followed in accordance with the required policies, procedures, and legislative requirements
- Manage people performance and ensure that formal and informal feedback is provided on a regular basis to individual and teams and in line with the organization's performance policies and procedures
- Coach, mentor and ensure people development to maximize operational efficiencies and in line with People Development policies and applicable legislation
Competencies
- Negotiation skills
- Excellent communication skills (written and verbal)
- An enquiring mind
- Financial & Business acumen
- Assertive
- Interpersonal skills
- Analytical
- Problem Solving
- Solution Oriented
- Organized
- Information monitoring
- Data interpretation

Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.

  • Claims Assessment Specialist

    3 days ago

    Centurion, Gauteng, South Africa Momentum Metropolitan Holdings Limited Full time

    Momentum Metropolitan Holdings Limited is a leading financial services group that enables businesses and individuals to achieve their goals and aspirations.Our RoleWe are seeking an experienced Claims Assessment Specialist to join our team, responsible for providing market-leading claims assessment capability for living benefits. This will involve...

  • Claims Assessor

    2 weeks ago

    Centurion, South Africa Momentum Life Full time

    **Introduction**Role Purpose** - To be part of a team that provides market leading claims assessment capability for living benefits (critical illness, income and disability benefits). This will include specialising in income disability, lump sum disability,critical illness and case management for living benefits, the completion of quality industry...

  • Claims Assessor

    1 week ago

    Centurion, South Africa Momentum Life Full time

    **Introduction** The Retail Life Insurance department is looking for a self-driven, dynamic health professional who wants to grow their career in Claims Assessment. Myriad is Momentum's market-leading life insurance product, providing lifecover to clients in South Africa. Our Myriad product aim in partnering with our clients on their journey to success. We...

  • Claims Assessor

    2 weeks ago

    Centurion, South Africa Momentum Metropolitan Holdings Full time

    -Introduction The Retail Life Insurance department is looking for a self-driven, dynamic healthprofessional who wants to grow their career in Claims Assessment. Myriad is Momentum'smarket-leading life insurance product, providing life cover to clients in South Africa. OurMyriad product aim in partnering with our clients on their journey to success. We...

  • Claims Assessor

    2 weeks ago

    Centurion, South Africa Momentum Metropolitan Holdings Full time

    Introduction Metropolitan is one of the oldest financial services brands in South Africa. With a 116 year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa’s people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but...

  • Ip Claims Manager

    1 week ago

    Centurion, South Africa Momentum Life Full time

    **Introduction** The Life Insurance division within Momentum are looking for a dynamic individual to fulfil the role of an Income Protection Claims Manager. The role will be based in Centurion. **Role Purpose** To head up a team that provides market leading claims assessment capability for individual life insurance benefits (particularly income protection...

  • Incident Management Consultants

    2 weeks ago

    Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time

    **Gauteng**, Centurion** **R 10000 (Negotiable)** CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. We are...

  • Incident Management Consultants

    2 weeks ago

    Centurion, South Africa Customer Loyalty Consultants (Pty) Ltd Full time

    **Gauteng**, Centurion** **(Market related)** CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success. We are...

  • Legal Tracer

    4 weeks ago

    Centurion, South Africa OUTsurance Full time

    Company Description OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work...

  • Legal Tracer

    3 weeks ago

    Centurion, South Africa OUTsurance Full time

    Company Description OUTsurance is a customer-centric financial services company with a global foot print. We are vibrant, successful and values orientated with an awesome dynamic culture encapsulated by the ethos that clients and staff “always get something OUT.” Our success can be attributed, amongst other things, to the outstanding people that work for...

  • Procurement Intern

    1 week ago

    Centurion, South Africa Torrecid South Africa Full time

    **Description of the position** Prepares purchase orders, monitors supply sources and negotiates contracts with suppliers. **Tasks related to this position include but are not limited to** - Purchasing merchandise for resale by retail or wholesale establishments - Determining or negotiating contract terms and conditions, awarding supplier contracts or...

  • Officer, Accounts Payable X2

    2 weeks ago

    Centurion, South Africa Exxaro Recruitment Full time

    **Job Advert Summary**: **PURPOSE**: - To execute payment transactions and ensure all supplier accounts are reconciled and liaise with clients regarding queries. **Minimum Requirements**: **QUALIFICATIONS**: - Certificate Financial Management (Essential/Minimum) - Grade 12/Standard 10 (Essential/Minimum) **EXPERIENCE**: 2-3 years Relevant experience...

  • Sales Consultant

    3 weeks ago

    Centurion, South Africa Niche Recruiting Full time

    Must live in the Centurion region and speak Afrikaans fluently. Salary plus incentives. My client who is a leading distributor in the electronic security equipment industry which provides effective integration support across the African continent. The company has two divisions; distribution of security products directly to trade clients and a turnkey...

  • Internal Sales Consultant

    2 weeks ago

    Centurion, South Africa Niche Recruiting Full time

    Internal Sales Consultant Positons available in: - StrydomPark - Centurion - West Rand Synopsis: My client is a leading distributor in the electronic security equipment industry which provides effective integration support across the African continent. The company has two divisions; distribution of security products directly to trade clients and a turnkey...

  • Associate Technologist

    3 weeks ago

    Centurion, Gauteng, South Africa AECOM Full time

    Job title : Associate Technologist - Electrical/ICT DesignJob Location : Gauteng, CenturionDeadline : April 04, 2025Quick Recommended LinksJobs by Location Job by industries Job DescriptionPerforms specific and moderate portions of a broader assignment of an experienced engineer. Gathers and correlates basic engineering data using established and...