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App Product Manager

4 months ago

Cape Town, South Africa Salt Recruitment Full time

Do you love health & wellness? Well then, look no further and have a gander at this awesome job spec below

This client is seeking a seasoned App Product Manager who has experience with coding (best case: former engineer).

Duties and Responsibilities:

- Translate business strategy into an exceptional App and WhatsApp channel.
- Define product features aligned with business objectives.
- Manage and prioritize the product backlog.
- Act as a key point of contact for IT teams and external suppliers.
- Escalate and address App and WhatsApp issues.
- Monitor and optimize product performance for enhanced user engagement.
- Collaborate globally with IT, suppliers, marketing, and operations teams.
- Gather customer feedback, aligning global standards with local needs.
- Conduct market research for product improvement and differentiation.
- Define and prioritize features to boost revenue, CLV, and reduce churn.
- Align closely with the Head of Loyalty to deliver key customer benefits.
- Manage the product lifecycle from ideation to launch.
- Maintain key supplier relationships and budgets.
- Leverage data insights for business retention and CLV initiatives.
- Communicate product vision and success metrics to stakeholders.
- Continuously enhance product processes for efficiency.

Minimum Requirements:

- Essentials:

- 5 years of Product Manager experience in digital channels.
- Expertise in managing build and run projects.
- Experience with prototyping, testing, and validating product hypotheses.
- Proven ability to define, prioritize, and communicate a product roadmap.
- Excellent communication and collaboration skills.
- Proven experience in driving customer value through engagement and retention.
- Desirables:

- Technical acumen and passion for technology.
- Understanding of UI/UX design concepts.
- Experience with JIRA, Confluence, and loyalty value propositions.
- Project Management skills.
- Ability to lead cross-functional stakeholders and drive efficiency.
- Results-driven, fast learner, and adaptable to a fast-paced environment.

Salt is acting as an Employment Agency in relation to this vacancy.

**Job Information**:

- Job Reference: JO-2401-340979
- Salary:

- Salary per: annum
- Job Duration:

- Job Start Date: 2024-03-04
- Job Industries: Technology
- Job Locations: Cape Town
- Job Types: Permanent