Call Centre Agent: Debt Collections
3 weeks ago
Are you an experienced Collections Agent (Credit Cards) who have worked at one of the TOP 4 Banks in SA doing Credit Card Collections. If you are ready for a new career and available for a 3 month contract in Sandton, then this is for you
- Portfolio only consists of credit cards
- Perform the full collection process
- Capture client information on the system and make notes after calls are conducted to debtors
- Manage early stage of collections
- Deal with inbound and outbound calls
- Know how to work from a dialler or worklist
- Deal with TOP banking clients on a daily basis
- Conduct yourself professionally
- Work towards achieving targets so you can qualify for cash incentives
- Be **available immediately for a 3 month contract** at a Top leading Bank
- Must have worked as a **Collection Agent / Recoveries Agent **with at least **4 years' experience on credit card collections** ONLY, working at a **BANK**. Must have done early stage collections, must have been exposed to inbound and outbound calls
- Have a great track record
- Must have contactable references, clear criminal record, clear credit history to be considered (This means no missed payments on accounts, handovers, judgements or debt review)
- Able to work shifts and weekends
- Need to have reliable transport
- Computer literate
- Bubbly
- Energetic
- Articulate well
- Deadline driven
- Customer orientated
- Solution driven
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