Chief Sales

3 weeks ago

Johannesburg, South Africa CipherWave Full time

**JOB PROFILE**:

- Job Title:
- Chief Sales & Marketing Officer- Division:
- Sales- Reports to:
- CEO**WORKING RELATIONSHIPS**:

- Internal:
- Manage the day-to-day activities of the sales and marketing team.
- Escalation point for all sales and marketing related queries from internal teams.
- Ensure communication with internal teams on Customer sales and marketing related queries.
- Ensure OLA’s are in place within the sales and marketing team in order to respond and action queries quickly.
- Ensure sales and marketing performance reporting is maintained weekly.
- External:
- Drive customer engagement through customer meetings and planned events.
- Attend industry events to remain abreast of the industry movement.
- Work with marketing to drive customer and brand loyalty.

**JOB SUMMARY**:

- Main purpose of position:
This role will report to the Chief Executive Officer and is required to work seamlessly across all business units across the CipherWave group of companies.
- Responsibilities and duties:
- Managing the sales and marketing business unit performance.
- Managing the Sales and Marketing budget.
- Driving a sales culture of customer engagement within the sales team.
- Ensuring the sales business unit has sufficient team coverage to execute on the sales goals and growth ambitions.
- Implementing and maintaining sales and marketing KPI’s.
- Managing sales commission structures.
- Reporting on the sales team’s performance against growth targets and in line with the business’s expectations.
- Driving a culture of sales enablement, through identifying training improvements for the team.
- Implementing a sales incentive plan that encourages and rewards sales performance.
- Working closely with marketing to drive campaigns that assist with improving product sales.
- Improving on our partner programme that encourages a high touch point engagement with our partners which encourages partner loyalty to the brand.
- Implementing a sales development plan to ensure the sales team members can develop and grow.
- Implement a sales model that aligns and helps to minimise customer churn through improved customer engagement, excellent communication, consultative product engagement & collaborative team engagement.
- Arrange Company Brand Awareness at Industry Conferences.
- Maintaining all CipherWave brand CI and brand channels including Social Media platforms & the company website.
- Create and manage relationships with 3rd party marketing and events service providers.
- Performance Evaluation on all 3rd party marketing service providers.
- Responsible for SEO & Digital Platforms ie, Google Analytics.
- Keep abreast of market trends within the industry and ensuring the CipherWave brand remains relevant.
- Ensure that all company collateral, brochures are maintained in accordance with the company brand image and standards.
- Work with CipherWave partners and agencies to ensure brand alignment on go to market products & services.
- Plan, co-ordinate and manage customer events with the Sales and Marketing Team.
- Desired skills & experience- Experience in a Sales and Marketing Leadership Role.
- Experience in the Telecoms or ICT Industry is mandatory.
- Excellent communication both verbal and written.
- Knowledge and Understanding of Connectivity, Cloud, Voice, Security Products.
- Experiencing working on a CRM System.
- Understanding of working with a reseller channel.
- Excellent Negotiation Skills.
- Ability to work well across multiple teams Team Player.
- Proficient in MS Office Suite.
- Comfortable in creating and presenting reports.
- Experience in managing digital marketing channels.
- Knowledge in website analytical and SEO tools.
- Experience is managing and optimizing Google Ad words.
- Experience working with various industry agencies.
- Good time management skills.
- Minimum experience:
- Executive Management Experience Essential.
- Minimum 10 years’ experience in Sales with 5 Year in a leadership position, managing a sales and marketing team.
- Sound knowledge of sales and marketing principals and best practises.
- Successful proven track record of performance.
- Must be well networked.
- Minimum qualification:
- Business Management / Marketing Qualification, Degree or equivalent.
- Additional requirements:
- Must be a South African Citizen.
- Valid Driver’s License.
- Own Transport.
- Willing to Travel.

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