Admin Controller

**Cash**
- Ensure that the banking is done daily in conjunction with the Store Manager as per the banking procedures.
- Ensure all cash-ups balance with the banking.
- The drop safe must be always locked and the key kept by the Admin Controller. Cashfloat must be checked and all spare keys for the floats must be kept at a safe place sealed in packets in the safe. Cash floats must always balance, and the Admin Controller must take full responsibility for the safe.
- When cash-ups are done, ensure that the cashiers balance. If there are shortages or over-banking, this needs to be investigated and relevant corrective action taken.

**Administration**
- Control the standard of Administration and Procedures in the Store and enforce the relevant disciplines to maintain these standards.
- Prepare requisitions to replenish stock.
- Ensure daily morning file is done as per the filing procedures. All filing duties are: Cash ControlFile, Petty Cash File, Stock Control File 1, Stock Control File 2, Personnel File & Internal Request file. Make sure all slips are signed with the necessary signature/s including over-rides, voids, and refunds, till open and so on.
- Ensure that reports are up to date. To be addressed on a daily basis. Start of Day Reports.
- Authorizing all transactions - 5A level.
- Lay-byes are the responsibility of the Admin Controller and the Cashiers. These must be checked, and spot checks must be done.
- Admin Controller to make sure all RTS is done on a regular basis.
- Spot checks on Cashiers to be conducted.
- Controlling of the change daily.
- General filing of memos and correspondence.
- Data capturing of stock received and sent from branch.

**Housekeeping**
- Maintain cleanliness in back office.
- Maintain cleanliness at the Cash Desk area and return merchandise to the floor.

**Security / Risk**
- Manage the security of the back office and front cash desk.
- Ensure tags are secured in the store if not attached to merchandise.
- Ensuring that Health & Safety standards are met.
- Prevent shrinkage by ensuring all company processes and procedures are implemented.

**Customer Services**
- Train staff in customer service at the cash desk.
- Assist customers with enquiries and complaints.
- Continuously satisfy customer needs and attract clientele.

**People Management**
- Manage performance and development of cash desk staff.
- Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary.
- Manage time and attendance of staff.

**MINIMUM REQUIREMENTS**:
(You must be able to answer **“YES”** to all requirements listed below)
- Matric Certificate.
- NQF 5 Certificate in Retail/Business Administration.
- Computer Literate: Word and Excel.
- 2 - 5 years in relevant sales / cashier environment.

**COMPETENCIES**
- Analytical Thinking.
- Financial Management.
- Customer Insight & Focus.
- Decision making.
- Attention to Detail.
- Problem Solving.
- Planning and Organising.

**UNDERTAKING**
- Criminal / Credit Check.
- Qualification verification.
- Computer and Psychometric assessments where required.
- First Aid / Firefighting training.

**Job Type**: Permanent

**Education**:

- Certificate (preferred)

Ability to Commute:

- Wynberg, Western Cape (required)

Ability to Relocate:

- Wynberg, Western Cape: Relocate before starting work (required)