Distribution Operations Analyst

4 months ago

Johannesburg, South Africa S&P Global Full time

**About the Role**:
**Grade Level (for internal use)**: 10
About Us
The Data Delivery Operations group in S&P Global focuses on providing clients with world class service and operational excellence. The initiative focuses on leveraging S&P Global’s highly regarded expertise in financial markets to develop innovative solutions to service client needs. The Data Delivery team is the strategic delivery channel for the Market Intelligence Division and expected to continue to rapidly grow and expand its responsibilities and value creation for the firm in the coming years.
Your Role
As a member of the Distribution Operations team, you will play a critical role in maintaining, improving, and expanding our Data Delivery service.
You will work cross-functionally across Data Delivery & Product agile teams to facilitate a market leading customer experience through our onboarding process.
**Core responsibilities**:
Providing technical consultancy for API integration
Creating bespoke file configurations
Migrating bespoke client configurations from legacy systems to the Data Delivery platform
Assist in running the Agile process for prioritization, coordination, and planning
Engaging with clients & stakeholders
Creating and maintaining documentation and code samples
Executing the monthly KPI Reporting and generating the operational metrics
Problem solving & technical troubleshooting
Drive process optimization and automation
About You
S&P Global is seeking a Distribution Operations Analyst with programming experience who participates in providing extensive configuration services and support to Delivery customers, working closely together with teams in multiple regions. This hands-on role will require translation of customer requirements into timely and accurate delivery output through files or API integration, for our large customer base.
The position requires affinity with technology and a working knowledge of XML, SQL, Python, Java, JSON, Mongo JS, SPL, MQL, Snowflake & GCP.
**Key Requirement**:
Bachelor’s degree
2-5 years relevant experience, preferably with a FinTech, Information Technology, Finance or Data background
Expertise with XML, Python, JSON, SQL, MQL, SPL, Snowflake & GCP
Excellent data analysis skills
Experienced with troubleshooting software issues
Expertise with AzureDevOps, Salesforce, Splunk, MS Excel & PowerBI
Working experience with Agile/Scrum
Expertise in problem solving & analyzing and understanding client needs and translating requirements into solutions. Client interfacing experience is a plus.
Highly motivated, disciplined, detail-oriented, takes initiative and works well in a team
Strong time management skills and organized with a continuous improvement mindset
Clear, structured, and professional in both writing and speech with experience presenting
Fluent in English
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
What’s In It For You?
**Our Purpose**:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People**:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
**Our Values**:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

**Benefits**:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
**Our benefits include**:
**Health & Wellness**: Health care coverage designed for the mind and body.
**Flexible Downtime**: Generous time off helps keep you energized for your time on.
**Continuous Learning**: Access a wealth of resources to grow your career and learn valuable new skil

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