Seasonal Host

1 week ago

Cape Town, South Africa One&Only Cape Town Full time

Seasonal Host
(13036)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Set in the vibrant heart of Cape Town’s waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences. The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion

**Job Summary**

**The role of a Hostess is primarily to assist the Manager in providing excellent customer service. A Hostess must **receive and attend to guest’s needs in the outlet. They must greet and seat all guests who dine in the restaurant, provide information and, on occasion, serve food and beverage according to prescribed service standards and procedures of the outlet. Keep the Manager updated on the reservations, guest satisfaction and special requests.**

**Key Duties and Responsibilities**
- Present oneself in a way that enhances guests overall experience, by adding life and energy to the outlet.
- Greet guests warmly, yet professionally.
- Assist guests at check in to direct them to the correct departments, when required.
- Show guests to their table / sushi bar / lounge bar.
- Check on table return times and communicate information to the Manager.
- Check on free tables and communicate information to the Manager.
- Keep the reception area tidy according to the Hostess Checklist for duties.
- Help to bus and reset tables when required.
- Complete final duties at the end of the shift (as found in duties manual).
- Cover Restaurant Reservations when required.***
- Serve food and beverage to guests according to prescribed service standards and procedures of the outlet, with emphasis on speed and accuracy.
- Knowledgeable on the different types of wines and their proper service.
- Maintain and update the outlet’s reservation book and guest history book.
- Perform the duties and responsibilities of colleagues when the need arises.
- Assist the Manager in recording the daily sales, cover count report and total drinks sold from the outlet.
- Report any unusual incidents, guest complaints, lost and found property, breakages and losses, equipment and fixture break downs to the Manager.
- Attend pre-meal briefing and de-briefing daily and the monthly F & B Staff Meeting.
- Attend all meetings and training sessions organized by Training Department for the staff.
- Responsible for cost saving on guest supplies, food supplies, electricity, water etc.
- Keep informed of all pertinent details concerning the Hotel, events in the city, activities and promotions in the outlets and in the Hotel.
- Maintain cleanliness in the door area, the reception stand, menu folders and any advertising collateral in the outlet.
- Prepare requisition for flowers and newspaper supplies ensuring availability if required by the outlet, ensuring they are fresh and up to date.
- Maintain the par stock of menu folders and advertising collateral in the outlet.
- Takes note of anniversaries, birthdays and special dates for regular guests.
- Prepare requisition for amenities for guests celebrating a special occasion in the outlet and let the Manager to sign it.
- Prepare buffet place card, according to prescribed standard.
- Checks all the menu folders are clean and distributed in the menu box.
- Check all advertising collateral are clean, accurate and properly set.
- Prepare and set up signage and directional for table reservation.
- Prepare and check all buffet signage is clean and presentable.
- Seat guest in appropriate tables.
- Control the distribution of guests in the outlet, allowing the service attendants to clear and re-set up tables.
- Capable of answering and providing accurate information to the guest concerning the restaurant, its products and services.
- Present menu to the guest.
- Knowledgeable of all food and beverage items in the menu, special menu items or items on promotion, the ingredients, method of preparation, portion size and presentation.
- If necessary take the guests food and drink orders and re-confirm each time.
- Practice suggestive selling to boost outlet sales.
- Perform sequence of service in the outlet.
- Confirm satisfaction with the guest,

  • Program Administrator

    2 weeks ago

    Cape Town, South Africa Alliance Abroad South Africa Full time

    Job description **Primary Functions**: Reporting directly to The Hub Manager, this role is central in ensuring smooth and timely enrolment processes and administrative support for the Programs. **Enrolment Responsibilities**: - Coordinate the scheduling of interviews, conduct AAG pre-screen interviews and/or review online recorded interviews - Review and...

  • Program Administrator

    3 weeks ago

    Cape Town, South Africa Alliance Abroad South Africa Full time

    Job description **Primary Functions**: Reporting directly to The Hub Manager, this role is central in ensuring smooth and timely enrolment processes and administrative support for the Programs. **Enrolment Responsibilities**: - Coordinate the scheduling of interviews, conduct AAG pre-screen interviews and/or review online recorded interviews - Review and...

  • Program Administrator

    4 weeks ago

    Cape Town, South Africa Alliance Abroad South Africa Full time

    Job description **Primary Functions**: Reporting directly to The Hub Manager, this role is central in ensuring smooth and timely enrolment processes and administrative support for the Programs. **Enrolment Responsibilities**: - Coordinate the scheduling of interviews, conduct AAG pre-screen interviews and/or review online recorded interviews - Review and...

  • Host

    4 weeks ago

    Cape Town, South Africa HotelJobs.co.za Full time

    5 star Camps Bay Beachfront Hotel seeks a Receptionist on a CONTRACT basis for the busy season ahead. **Requirements**: - Grade 12 - Hospitality qualification (advantageous) - Opera (advantageous) - Previous experience in the same or similar position - Familiar with duties and procedures in the self-catering apartments and/ or Airbnb **Duties**: - Ensure...

  • Workshop & Events Organiser

    4 weeks ago

    Cape Town, South Africa Set Consulting Full time

    An exciting opportunity has arisen for a passionate and people-oriented professional to join our team as a Workshop and Events Organiser. This role is perfect for someone with experience in organizing and hosting workshops and seasonal garden events.Requirements:Relevant tertiary qualification (educational, hospitality, or events coordination will be...

  • Assistant Restaurant Manager

    1 week ago

    Eastern Cape, South Africa HotelJobs.co.za Full time

    **Hospitality and Outdoor - New Vacancy - Assistant Restaurant Manager** **Popular Vibey Restaurant - St Francis Bay, Eastern Cape** A very popular Restaurant/ Bar in St Francis Bay is looking for a fun but experienced Assistant Manager to help cope in their high season! If service is your passion and living at the sea your dream, then this job really is...

  • Cyber Security Specialist

    3 weeks ago

    Cape Town, South Africa Adept Advisory (Pty) Ltd Full time

    Step into the Limelight with Our Cyber Security Dream Team: Calling Senior Professionals with 5+ Years Experience in Banking, Insurance, or Retail! Elevate your career to unprecedented heights by becoming an integral part of our exclusive Cyber Security powerhouse! We're in hot pursuit of accomplished and seasoned professionals, each with a minimum of 5...

  • Drupal 9 Web Application Specialist

    10 hours ago

    Cape Town, Western Cape, South Africa DLK Group Full time

    Senior Drupal Developer WantedDLK Group is looking for a seasoned senior Drupal developer who can lead the development and maintenance of our web applications built on Drupal 9.The successful candidate will have extensive knowledge of Drupal core and contributed modules, as well as experience working in Agile teams.Configure and manage Linux, Apache, MySQL,...

  • Cloud Infrastructure Lead

    10 hours ago

    Cape Town, Western Cape, South Africa Datafin IT Recruitment Full time

    Job SummaryWe are looking for a seasoned DevOps Engineer to join our team in Cape Town. The successful candidate will have a strong background in cloud infrastructure and be able to lead the design and implementation of infrastructure solutions.Responsibilities:Infrastructure Management: Manage large-scale hosting and maintenance in a cloud-based...

  • Workshop and Events Organiser

    4 weeks ago

    Cape Town, South Africa BABYLONSTOREN Full time

    Babylonstoren has an exciting opportunity for a passionate and people-oriented professional with experience in the organisation and hosting of workshops and events **Requirements**: - Relevant tertiary qualification (educational, hospitality or events co-ordination qualification will be an advantage) - Minimum 5 years’ experience in organising events...

  • Ozow Cloud Services Professional

    6 days ago

    Cape Town, Western Cape, South Africa Ozow group. Full time

    Are you a seasoned DevOps professional with a passion for cloud services? We are seeking a highly skilled DevOps engineer to join our team at Ozow. As a cloud services professional, you will be responsible for designing and implementing DevOps solutions to optimize our web-based application workloads.The ideal candidate will have extensive experience in...

  • Food and Beverage Manager

    4 weeks ago

    Cape Town, South Africa Newmark Hotels Full time

    **Cluster Properties: V&A Hotel, Queen Victoria Hotel, Dock House, Manor House** As the Food and Beverage Manager, you will play a key role in overseeing the food and beverage operations across our V&A portfolio. Reporting directly to the General Manager, you will be responsible for developing and implementing strategic initiatives to enhance the guest...

  • Principal Facility Officer

    3 weeks ago

    Cape Town, South Africa City of Cape Town Full time

    Requirements - Grade 12 (a relevant post matric qualification in recreation, sports, building and infrastructure management or related would be an advantage) - Up to 5 years’ relevant experience including the management of one major facility or a variety of social facilities e.g. Resorts, Beaches, Community Halls, Sports fields, Swimming Pools, etc. -...

  • Digital Product Design Lead

    6 days ago

    Cape Town, Western Cape, South Africa Xcede Group Full time

    Xcede Group is seeking a Digital Product Design Lead to join our team. As a leader in the hosting industry, we strive to deliver exceptional digital experiences for our customers. This role offers an exciting opportunity for a talented designer to lead the development of new products and features, collaborating with our cross-functional team in South Africa...

  • IT Sales Executive

    5 days ago

    Cape Town, South Africa iOCO Full time

    JOBNUMBER **iOCO03443** - CONTRACT TYPE **Permanent** - STATE/PROVINCE **Western Cape** - CONTRACT TYPE: **Hybrid** **The Role**: **Skills and Experience**: **What you’ll do**: **Client Relationship Management**: - Develop and maintain strong relationships with clients. - Act as the primary point of contact for clients, addressing their inquiries,...

  • Overseas Partner Account Manager

    3 weeks ago

    Cape Town, South Africa Alliance Abroad South Africa Full time

    **Position Summary**: **Duties & Responsibilities**: - Manage exchange visitor enrollment and partner performance, balancing the need to provide excellent customer service along with confident management. - Work in collaboration with supervisor, Host Employer Management, Compliance, Support, Finance, and other departments or stakeholders, as needed, to...

  • Senior Restaurant Manager Luxury Brand

    4 weeks ago

    Cape Town, South Africa HotelJobs.co.za Full time

    **Responsibilities**: - Oversee the day-to-day operations of the restaurant, including front-of-house and back-of-house activities. - Lead, mentor, and develop a team of servers, hosts/hostesses, chefs, and other restaurant staff to deliver exceptional service and uphold quality standards. - Ensure compliance with health and safety regulations, as well as...

  • Cluster Food

    1 week ago

    Cape Town, South Africa HotelJobs.co.za Full time

    **Food & Beverage Portfolio Executive.** As the Food and Beverage Cluster Executive, you will play a key role in overseeing the food and beverage operations across our Cape Town Properties Portfolio. Reporting directly to the General Manager, you will be responsible for developing and implementing strategic initiatives to enhance the guest experience, drive...

  • Food & Beverage Portfolio Executive - Cluster Hotels

    4 weeks ago

    Cape Town, South Africa HotelJobs.co.za Full time

    **Food & Beverage Portfolio Executive.** As the Food and Beverage Cluster Executive, you will play a key role in overseeing the food and beverage operations across our Cape Town **_Properties Portfolio._** Reporting directly to the General Manager, you will be responsible for developing and implementing strategic initiatives to enhance the guest experience,...

  • Tourism Retail Sales Assistant

    1 week ago

    Cape Town, South Africa Happy Snappy Photo Company Full time

    Job description Are you a fun, passionate and outgoing person? We are looking for both full time and seasonal staff to join our team and amplify the visitor’s experience Are you looking for a: - Fun team environment - Great and exciting product - Extensive training program The Happy Snappy Photo Co is part of a leading global group in tourism...