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IT Manager

1 month ago

Cape Town, South Africa Tower Group Full time

Our client based in **Cape Town** is seeking to employ an** IT Manager**.

Our client is a specialist **cruise agent** based in the **United Kingdom and South Africa**. They are totally independent. They are dynamic in their approach to cruise holidays and tailor make holidays is their speciality.
- Ensure Network Stability and Uptime
- To manage the local networking environment ensuring that it is supported
- Support wider IT infrastructure for remote sites
- Provide End User Support
- Monitor IT environment pro-actively
- Ensure IT Polices and Procedures are up to date and followed
- Liaise and Manage 3rd Party Service Providers
- Manage IT Projects for New Deployments are IT Infrastructure Changes
- To manage the country South African IT
- Work with the wider IT team providing assistance and administration to deliver group initiatives.
- Manage a Junior 1st Line member of the team
- Ensure IT Compliancy is up to date with the Country Standard
- Manage and maintain IT Helpdesk System for tracking and reporting
- IT Costs are managed correctly and reported accurately
- Ensure all Hardware Licencing is up to date and monitored
- Create and Maintain an IT Assets Register
- Deliver the in country PCI Audit Annually
- 1st line team member management

**Key Skills & Competencies**:

- High competence in IT Procedures and Network Architecture
- High proficiency in MS Office, specifically Word, Excel and Outlook
- Very good communication skills
- Very well organised and able to multi-task
- Very good time management skills - able to prioritise and understand what is urgent
- High competence in IT Audits
- Exceptional administration skills - attention to detail important

**Educational Requirements**:

- Tertiary qualification to be MCSE certified
- Certificate in Cyber IT
- Certificate in all relevant hardware such as Dell computers & storage
- Deployment network security control qualification
- A qualification in network environment/anti-virus
- At least 8 years experience in technical IT (Server Administration), Network management, project management, MS Exchange (incl Office 365)