Sales and Marketing Officer

2 weeks ago


Cape Town, South Africa JDJ Diagnostics Full time

We are looking to appoint a suitably qualified Marketing Officer/ Sales Representative to perform a core role within the Marketing/Sales department.

**Key Duties and Responsibilities**

Participates in the design and creation of JDJ Diagnostics’ marketing strategy in order to advance the organization's services, image, and brand recognition.
- To ensure brand loyalty, establishes and maintains effective relationships and personal touch with current and potential clients, including physicians at hospitals and in private practice, hospital management and hospital marketers, as well as important suppliers and service providers.
- Actively promoting and selling JDJ Diagnostics services to both current and potential clients in an effort to increase JDJ Diagnostics’ market share.
- Takes part in and represents JDJ Diagnostics in marketing events to advance the organization's reputation and services, such as medical aid days, and hospital open days.
- Acting as the company's initial point of contact with clients for a variety of inquiries and grievances relating to laboratory services in order to ensure prompt resolution of problems and provide feedback to clients.
- Offering all departments within their region a feedback loop to ensure the preservation of high standards of customer service.
- Weekly completion and submission of CRM report to Managers to deliver customer information.
- Adhere to agreed targets based on Region

**Minimum Requirements**

Diploma/Degree in Marketing or Biomedical qualification or other related qualification

Valid driver's license and own vehicle

0-3 years experience in a similar role

Must be able to travel to different sites and doctors in the respective areas.

Must be computer literate

Laboratory information systems

Laboratory standards operating procedures and processes

Marketing and sales knowledge

Technologically literate

**Required skills**:
**. **Active listening skills
- Objection management
- Must be self-motivated
- Product knowledge
- Relationship building
- Research skills
- Collaboration
- Previous experience in a laboratory or medical sales and marketing experience (Beneficial)
- Exceptional organizational skills and attention to detail
- Communication and negotiation skills (Verbal, written. Computer Literacy)
- Must be innovative and have decision making skills
- Time Management and Evaluation skills
- Leader skills

**Required Competencies**:

- Teamwork skills and the ability to work in a demanding situation
- Accuracy Detail-Orientation Flexibility
- Problem-solving
- Self-management
- Knowledge of sales/ CRM software
- the capacity to manage personal and sensitive information

Applicants who meet the above requirements must submit complete CV's with references and qualifications.

**Job Types**: Full-time, Permanent

**Salary**: R20,000.00 - R35,000.00 per month

**Education**:

- Bachelors (preferred)

**Experience**:

- Marketing Officer/ Sales Representative: 3 years (preferred)


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