Maintenance Manager

7 months ago


Cape Town, South Africa Ability Recruitment Full time

The main function of the Maintenance Manager is to be both the custodian of the building, and the tenants that reside in the building.

**REQUIREMENTS**:

- Matric
- 3-5 years experience in maintenance management specifically within the residential/ student accommodation area.

DUTIES:

- Manage and implement terms and conditions of all Service Level agreements
- Cleaning, Security, general contractors, Hygiene, pest control, lifts, Biometrix, parking management, adhoc contractors,
- Ensure that the relevant service provider implement and maintain cleaning schedules
- Ensure that cleaning service provider maintain cleanliness of entire building
- Making sure that security reports for duty daily and works in accordance with the Security Operations Manual
- To ensure that the building is safe and secure
- That all occurrences are recorded in the OB;
- That serious matters and breaches in security are reported immediately to your Superior;
- That the biometric access system is functional and is used by both tenants and visitors - no deviation is allowed;
- That the parking entrance is safe and that no intruders can gain access to the building via this entrance.
- A Process Manual that forms part of the requirements of the position should be adhered to
- To issue Vacate Notes to tenants when they wish to exit the building with bags, ensuring that the rent is up to date;
POLICIES // PROCESS
- To enforce the House Rules to all tenants and ensure that they abide by them.
- To ensure that visiting hours are adhered to and that sleep-overs are kept to a minimum and charged when happen;
- To enforce noise rules to ensure the happy existence of all tenants;
- To undertake monthly room inspections to ensure that the maintenance and hygiene levels in the building are maintained. Any tenant that has caused damage or lives unhygienic must be dealt with immediately;
- To ensure that the building is well maintained. To achieve this, you will need to have a working understanding of the building and the relevant maintenance service providers to call in the event of an emergency or routine maintenance.

MASTER KEY
- You are custodian of the Master Key - this should neither be abused or passed onto any person without the correct protocol being followed. The handing of the Master Key to any person can seriously compromise the safety of the tenants living in the building and depending on the misdemeanor can be regarded as a dismissible offence;
- All keys fall under your responsibility and as such you will ensure the safe keeping of them, hand out to tenants only when advised by the Debtors Clerk and collected on the termination of the lease agreement and vacate of the tenant.
- Full stock of keys must be kept at all times.
- All keys must be locked in a secure place, and signed out and back in,

Overview of the Role

Monthly and/or Annual Facilities work including but not limited to:

- Day to day running of complex that includes:
- Gardening on-site gardens as well as weekly garden services.
- Waste management
- Security systems that includes access control with biometrics
- Includes maintenance team and contracts
- Contract malmanagement, quotations to completion
- Handling of all tenant inquiries regarding maintenance services
- 2Health and safety: yearly service of equipment and OHS file
- Dealing with tenant’s queries on a daily basis
- Additional tasks will be assigned as per the nature of the environment we operate in.
- OH&S consulting work
- Service agreements with contractors

For more information please contact:
**Luisa Da Silva


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