IT Functional Analyst

12 hours ago


Cape Town, South Africa Cape Union Mart Full time

Our IT team is looking for an innovative, independent thinking Functional Analyst who exercises good judgement. This person must have a high level of technical expertise, be passionate about IT processes, methodical and be solutions focussed.

The IT Functional Analyst will be responsible for daily system management by working with the supply chain systems - logistics, manufacturing & warehouse management as well as requirements analysis, solution mapping, testing, and documentation.

**Key Duties and Responsibilities**
- Responsible for technical cases with Wolfpack and Salesforce Support
- Monitoring of order processing via integrations
- To analyse and address reported issues, and recommend appropriate solutions
- To be responsible for requirements analysis, solution mapping, and documentation.
- To be responsible for the definition and execution of test plans and procedures, to ensure the successful implementation of system changes
- To perform admin and housekeeping for systems
- Grade 12 / Matric
- Relevant tertiary qualification in Information Systems or Computer Programming
- Experience in a technology solution delivery environment
- Retail experience
- Minimum 2-3 years experience using SAP / Oracle platforms preferable.
- Experience with logistics
- Experience with JSON and XML, technologies
- Understanding of eCommerce and Software Applications
- Basic SQL Knowledge
- Functional testing for enhancements and upgrades
- To analyse and address system related issues
- Display and execute logical and complex troubleshooting methods
- Initiative/Perseverance
- Interpersonal Skills
- Organizational Skills


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