Play Area Attendant X 2

8 months ago

Stellenbosch Western Cape, South Africa HAZENDAL WINE ESTATE Full time

The Play Area Attendant’s ultimate goal of all employees is to deliver excellent customer service, creating a unique
experience for the guest which makes them want to return; you should be positive, loyal and a proud ambassador
of the Wonderdal Brand.

The Employee’s added responsibilities shall include, among other things, the following:

- Ensure that the supervision of children indoors and outdoors are always adequate
- Having knowledge of the program and effectively communicating activities in different areas
- Helping children discover new interests by introducing them to science and life skills
- Being energetic and motivated to engage with children and their parents
- Being able to motivate a child to participate in the offered activities
- Making sure that the program is suitable to the child’s developmental age and develop the social, intellectual, cultural and physical abilities of each child.
- To make sure children with special needs are adequately catered for and the program allows them maximum participation in all activities
- To work with the Manager on Quality Improvement and meeting all Child Care Regulations.
- Regularly check resources and maintenance needs and report these to the Manager
- In conjunction with the Manager ensure that the Centre is left clean, tidy and secure each day
- Any other duties as required by the Manager

Core Non-Negotiable Skills and Experience:

- Upbeat and positive attitude throughout the entire day;
- Excellent communication skills, both verbal and written;
- Ability to work in a high pressurised environment;
- Highly organised people;
- Natural ability to sell products enthusiastically;
- Exceed our guests’ expectations by delivering service in a professional, knowledgeable and accommodating way;
- Remain calm, patient and polite if receiving guest feedback;
- Are confident, self-motivated and demonstrate a passionate commitment to the business;
- Are friendly, professional, honest, reliable and trustworthy;
- Have good working relationships with everyone they come into contact with at work, behaving in a friendly, courteous and professional way;
- Bring a positive attitude to work, co-operating closely with team members and other departments to ensure that Wonderdal is the best it can be; and
- Set a great example to new employees

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