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Internal Sales
5 months ago
**REQUIREMENTS**
- Minimum 10 years working experience
- Excellent telephone manner and clear speaking voice
- Self-confident, friendly manner and able to handle multi-task well
- Good command of English and Afrikaans written and spoken
- Good listening, questioning and problem-solving skills
- Ability to think on your feet
- Computer Literate
- Call centre and Client services experience advantageous
- Working hours**:8-5pm** Mon Fri, alternating shifts 107pm/**10-3pm **every alternate Saturday**
**DUTIES**
- Receiving incoming calls
- Interact positively and professionally with clients giving them all the information that they require and answering questions clearly on product offering
- Influence the client in order to set up an appointment for the sales agent to visit them to demonstrate the product to the client
- Capturing and recording all interactions
- Making outgoing calls as per the call schedule
- Managing and making the required number of appointments
- Converting leads/calls to appointments at the target range as specified by the company
- Ensuring the drop off is within acceptable range
- After care service with clients
**Salary**: R10 000 basic plus commission
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