Wealth Adviser Assistant
2 weeks ago
**Job description**:
**Responsibilities**:
- Front Office Management
- Answering/redirecting all incoming calls, taking messages, attending to client queries
- Gather Policy information
- Handle and solve client enquiries (all existing business enquiries)
- Diary management for new and existing business cases
- Diary management for Wealth Adviser/s
- Arrange appointments between Wealth Adviser and Clients
- Prepare investment review appointments
- Maintain CRM system
- Rebalance and maintain existing portfolios
- Prepare and distribute monthly/quarterly statements
- Manage Administrative Documentation (detailed records)
- Build and maintain good working relationships
- Record details of transactions
- Maintain Service Level agreement deadlines
- Ensure FAIS Compliance
**Minimum requirements**:
- Completed Bachelor of Commerce degree (Preferably majoring in Information Systems, Analytics and Investment Planning/ Risk Management)
- Minimum 1-3 Year experience in the financial services industry
- Proficient in both spoken and written English and at least one other of the official South African languages
- Computer literacy (MS Office) - Highly competent in Excel and PowerPoint
- Strong technical and administrative skills
**Competencies required**:
- Customer Service
- Communication skills (verbal & written)
- Problem solving
- Attention to detail
- Team player
**Education**:
- Bachelors (required)
**Experience**:
- financial services administration: 1 year (required)
Ability to Commute:
- Umhlanga, KwaZulu-Natal (required)
Application Deadline: 2023/11/23
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