Outsourcing Implementations Specialist

2 weeks ago


Durban, South Africa Foxridge Trading 31 - Supreme Consulting - Valuing HR Full time

**Job Purpose**

To successfully project manage, lead and implement payroll for new clients on PaySpace by analysing the client’s
requirements, configuring the system, migrating the data and balancing the figures.

**Duties and Responsibilities**
- Ensures customer excellence_
- Builds and maintains strong relationships with customer base.
- Lives the company’s values and service standards with regards to customer interaction.
- Adheres to business processes and systems to meet the company’s quality requirements
- Takes personal accountability for service excellence.
- Adheres to the companies work standards.
- Information security_
- Understand their role within the organisation from an information security perspective and commit to protecting

the organisation’s security information assets.

Finance
- Ensures Cost savings and efficiencies in area of accountability.

Self
- development
- Update job knowledge by participating in educational opportunities; reading professional publications;
maintaining personal networks; participating in professional organizations.
- Prepare personal development plans in conjunction with Manager and implement in line with business

requirements.
- Teamwork_
- Ensures teamwork to achieve shared goals.

Post-Implementation support

handover to dedicated Outsourcing Account Manager

General Duties
- Adhoc consulting work as and when required
- New Registrations_
- Review all new registration tickets in order to kick off an implementation
- When a new sales alert is received:

- Ensure a signed quotation from client exist in CRM
- Confirm Go-Live date with Sales
- Create / calculate timeline with milestone dates to implement client timeously
- Enrol client and send welcome pack with the milestone dates
- Project Administration_
- Complete and distribute a weekly status report on all implementations
- For all new implementations create a ZOHO Project with tasks and milestones when applicable and according to the prescribed project template
- Manage all tasks and milestones on ZOHO Projects during the implementation when applicable
- Log all actual hours spent on the project against the project timesheet
- Ensure all fields on Zoho is captured for each implementation to ensure accurate reporting
- Implementations_
- Ensure client provide data as per the project milestone dates
- Company Setup as per the registration documents and detailed quotation
- Payroll setup as per client requirements
- Additional Payroll Components
- Default Leave Setups
- Basic Org Structure and Position Management
- Arrange short telephonic kick-off meeting with client to discuss the project requirements and milestones.
- Data Migration - Provide client with all necessary bulk upload sheets to complete. Import data into***

PaySpace:

- Employee Master Data
- Employee Banking Details
- Terminations
- YTD Take on Figures
- Packages and Recurring Figures
- Leave Balances

**Requirements**:

- Full knowledge of Payroll and HR legislation
- At least 3 years’ experience in payroll consulting
- Advanced skills in the Microsoft Office suite i.e. Excel, Word etc
- Strong analytical abilities
- Creative and innovative
- Strong interpersonal skills



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