Freight Forwarder, Ocean Import, Air

2 weeks ago

Kempton Park, South Africa DSV Full time

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

**DSV - Global transport and logistics**

Location: Kempton Park
Job Posting Title: Freight Forwarder, Ocean Import, Air & Sea
Time Type: Full Time

**Main Purpose of The Role**:
Owning the entire process around managing and coordinating the client’s Ocean Imports shipments against estimated Ready Date and Required on Site Dates through:

- Effective communication with clients (internal and external) and service providers.
- On time collection and delivery of cargo
- Delivery of cargo with a clean invoice

**Minimum Requirements**:

- At least 5 years’ experience in Ocean freight
- Comprehensive knowledge of the logistics industry
- In-depth knowledge of Incoterms and customs requirements
- Client communication skills
- Knowledge in container / shipment planning and coordinating
- Person must be organized and be able to manage a desk
- Admin skills required to do reports and analysis
- Self-Motivated and deadline driven
- Able to work under pressure when required
- Team player with positive attitude

**Qualifications**:
Matric

**Computer packages**

CargoWise1

MS Excel

Outlook

Word

**Duties and Responsibilities**:

- Ensure company performance objectives are achieved.
- Co-ordinates the collection and shipping of cargo with DSV origin offices in conjunction with the client’s Purchase Order and the Estimated Ready Date.
- Co-ordinate the shipping in such a manner that the client’s Required on Site date is met.
- Reporting on any delays during the collection time frame and escalating the matters to management.
- Follow operational systems and procedures as set out.
- Responsible to accurately prepare all documents for timeous delivery of cargo to the client.
- Develop and maintain working relationships, networks and partnerships that help achieve business goals
- and external clients on issues, changes and shipment status in line with the client / Customer SOP’s.
- Control expenses by actively monitoring waste within your control
- Ensure best control of costs and transit at all times on all routes
- Accountable for timeous resolution of all outstanding queries pertaining to accounts under your control
- Accountable for on-time billing to clients
- Effective daily morning meetings during which any problems must be escalated
- Monitoring the shipment throughout its lifecycle in order to be able to provide constant updates to the consignee.
- Proactive liaison with Shipping Lines, Port Authorities, Transporters, Container Depots and/or any third party relating to a particular shipment.
- Proactive communication with transporters relating to any customs stops or delays on a delivery on order to avoid futile trips.

**OTHER DUTIES**
- Effective daily morning meetings i.e. Escalation of any pending matter to management.
- Preparing estimates when required
- Arranging COD payments
- Attend to client queries
- Attend to all shipment related queries
- Covering of fellow employee’s desk during absence as a result of sick leave or annual leave
- Daily feedbacks on your (all relevant Reports) Dashboard, BOE / Unbilled, Job Profit, WIP, Webcost queries and Milestone Reports.

**Added Advantages**
- Strong organizational skills.
- The ability to handle and juggle multiple tasks simultaneously is critical.
- Must have demonstrated the ability to plan and prioritize workload to meet deadlines.
- A practical problem-solving orientation is essential to optimize and leverage budget and time pressures without compromising the quality and success of work submitted.
- A group - orientation is critical. Must be able to work in a multi
- functional, matrix team structure and knows how to support and leverage others to achieve work deadlines.
- Experience and understanding of other shipping modes.

Excellent communication, negotiation and networking skills are required to drive and keep track of progress against agreed deliverables and deadlines.

**DSV - Global transport and logistics**

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to

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