Quality Controller Raw Materials

3 weeks ago

Isipingo, South Africa Diageo Full time

Job Description:
ROLE PROFILE

Job Title: Quality Controller Raw Materials

Level: Level 6 B

Reports To: Quality Manager

Location: Isipingo

Context/Scope:
Diageo South Africa is part of a dual listed (London and New York) global organisation. Its main offices are in Johannesburg with a supply site in Durban. It operates within a complex and competitive local environment with multiple customer segments and routes to market and a volatile macro-economic and social context.

The SA alcohol market is highly fragmented, with a complex route to market, a combination of direct delivery and services through specialised distributors, wholesalers & bulk breakers. We estimate there to be more than 100k active points of sale, the vast majority of which are taverns, located in townships (although, a high percentage will not be licensed), with little central buying / distribution.

Our extensive portfolio of spirits brands services consumers across this diverse nation and we continuously seek to deliver high performance leveraging our understanding of the fast-changing market trends and consumer insights.

Purpose of Role
- An integral part of the Quality Team and a support service provision to the production operation.
- Comply with the Quality Control/Assurance Activities.
- Monitoring of process controls and packaging quality on-line as per the Quality Plan, in accordance with requirements and standards and react accordingly when non-conformances are observed.
- Ensure the raw materials received meets all specifications when released and follow the isolation procedure for all non-conforming product.
- Monitor & Inspect Raw Materials as per the Quality Plan when required.
- Troubleshooting, root-cause analysis and support on corrective/preventative action measures
- Conduct verification and validation activities on lab equipment.
- Ensure the reliability and accuracy of results & records and ensure retention samples are kept as per procedure and information of the product is legible.
- Conduct and report on Compliance Audits in respect of GHPs, GMPs, GRMS, PRPs and 5S as per schedule.
- Basic maintenance of lab equipment, calibration, cleaning and maintaining of housekeeping.
- Maintaining relevant Lab Housekeeping Standards & Retention sample room/GLP’s.
- Capturing, Maintaining & Control of Records and Documentation as per the Quality Management System.
- Analyse the product, capture the results and update the shift report accurately before the end of the shift.
- To ensure CODEX requirements are met throughout the process and update the report.
- To ensure that PPMD verification are conducted as per Global Quality Standard.
- To actively be involved in MMS site projects and CI initiatives.
- Support Quality & Food Safety Systems by ensure all procedures, working aid, work instructions and test method are accurate.
- Ensure compliance, implementation and maintenance of company requirements, standards, and legislation.
- Communicate with supplier on non
- conforming raw materials
- Investigate all customer / consumer complaints and provide FACTS and supporting records.

Key Performance Areas:

- Accurate, Precise, Timeous Analytical Results
- Service /Support Provision
- Quality Shift report & data accuracy
- Equity sample compliance
- Good Laboratory Practice Compliance
- Housekeeping and 5S in the lab
- Support achievement of Quality KPI’s (QI, PPM Defects, Cost of Quality, Quality Incident & Isolations)
- Investigate customer / consumer complaints
- Managing of isolation and rework stock.
- Support the Innovation Agenda
- Support the SHE Agenda
- Support CODEX Agenda
- Conducting QMS/FSMS/GRMS audits
- Compliance to Company Requirements & Standards (ISO 9001 and FSSC 22000)

Qualifications:

- Tertiary Qualification in Food Technology, Biotechnology, Chemistry any other Science related field

**Experience**:

- At least 2 years laboratory experience
- Quality Control in an FMCG Environment
- Knowledge of Quality & Food Safety Systems (ISO 9001 & FSSC 22000)
- Working knowledge of SAP)
- Knowledge of bottling processes
- Knowledge of Non-Conformance process

LEADERSHIP:

- Values the differences in people and treating everyone with respect and integrity.
- Stands for what he/she feels are right, important, and honest.
- Capable of challenging others and comfortable with being challenged.
- Able to demonstrate self-assurance and a confident way of working always.

Worker Type:
Regular

Primary Location:
Isipingo

Additional Locations:
Job Posting Start Date:
2024-06-13

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