(South Africa) Technical Support Consultant

5 days ago


Cape Town, South Africa SupportYourApp Full time

Passionate about the latest trends in Tech?

What if you had a chance to be a part of the world's leading Hardware, Software of SaaS solutions? Imagine team-mates who speak 40+ languages and have the most diverse professional and cultural backgrounds.

Join our team as a Technical Support Consultant to kick-start your carrier in Tech. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe. Excited? Let's see what it takes.
**What you will do**:

- Always be up-to-date with the cutting-edge technology;
- Communicate with developers and other departments of various IT-companies;
- Become a product expert and constantly grow.

**Requirements**:

- Fluent English;
- Customer oriented and responsible attitude;
- Experience in Technical/Customer Support;
- Strong troubleshooting skills;
- Basic coding skills (CSS, HTML, JavaScript);
- Basic technical knowledge with one or more of the following domains: HTTPS, Proxy, HTML, database;
- Basic understanding of operating systems;
- Analytical & Research Skills.

**Will be a great plus**:

- Experience with Zendesk or similar CRM system;
- Experience with engineers;
- Experience in the cloud field (S3 Amazon certification, Linux);
- Experience with API and database tools;
- Technical background.

**Benefits**:

- Flexible schedule;
- Remote work;
- Competitive compensation;
- Financial and professional growth;
- Paid intensive training and trial period;
- Great management with no bureaucracy;
- Good bonuses for referring friends (referral program).

**Who are we?**

We are SupportYourApp, leading customer support outsourcing company. We work with 30+ countries and provide BPO solutions to IT companies in 40+ languages. There are amazing startups as well as leaders of the IT industry among our clients.

Grab your chance to join them, and send us your CV in English pointing out your outstanding skills.


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