Administrator and Logistics
5 months ago
**Company Description**
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.
- Gathering all necessary information regarding samples from clients.
- Arranging the pick-up of samples from Potch and other remote areas and the sending to the lab.
- Follow-up and confirmation that the samples were received by the lab.
- Opening an order line for all single samples on the Business Info Worksheet (BI)
- Completing the lab list and sending an internal order number and client info to the lab
- Obtaining signed order forms and Purchase Order Numbers for all singles samples
- Saving of single sample order forms on the server
- Keeping client info up to date on the Customer list on the BI
- Sending through of information for BOSS orders to be opened on BOSS.
- Sending out of results of all single samples and coordinating with Agronomists if recommendations must be done.
- Requesting client invoices for single samples
- Sending out of invoices to clients for single samples
- All admin related to Zambia and all other African Countries’ single samples.
- Help with other divisional tasks where requested.
- Collecting expense claims, sending them for checking and uploading all expense claims on Doc-IT for approval
**Key Performance Indicators**:
- Work must be done systematically and with the highest level of accuracy.
- Turn-around time of receiving and sending of samples and results is of the utmost importance.
- Telephones to be answered immediately in a friendly and professional manner
- Adhere to all quality and safety requirements of the SGS management system.
- Perform any other reasonable tasks as assigned by direct line manager.
**Specific Authorities**
- Cease the use of any equipment that may be deemed to constitute a safety hazard or enter hazardous environments without the necessary knowledge and protection and report the situation to higher authority to act
- Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action
- Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
- Any person has the right to refuse to perform work that may damage the environment in an imminent and serious way and to report such a situation
**Qualifications** Education**
- Formal Secretarial / Admin / Receptionist Course (Recommended)
- Computer literacy in Excel, Word and Outlook
**Experience**
- At least 5 years’ relevant experience preferably in the Agricultural sector. (Working with farmers)
**Additional Information**
- Excellent telephone etiquette
- Good interpersonal skills
- Must be able to work under pressure and to solve problems
- Must work organized and accurately
- English and Afrikaans (Read, write and speak)
- Drivers license
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