Senior Systems Support Technician

3 weeks ago


Centurion, South Africa Syntell Full time

**VACANCY: Senior Systems Support Technician**

**(REF: #SST24)**

**Contract Type: Permanent**

**Location: Centurion/ Remote**

**Reporting Line Manager: National System Support Manager**
- **Provide System and IT Support to clients daily.**:

- **Maintenance of all existing software.**:

- **Deployment of new Releases.**:

- **SQL Database Maintenance.**:

- **Troubleshoot software and hardware problems on workstations and servers.**:

- **Perform equipment repairs if required.**:

- **Assist in moving and setting up workstations, servers and peripherals, including basic networking support.**:

- **Assist in administration and maintenance of AD accounts when needed.**:

- **Perform other duties as assignedCompetencies**:

- **Must have leadership skills and be able to work well in a team-orientated environment**:

- **Must have advanced Microsoft skills**:

- **Have the ability to challenge the status quo & identify new approaches to improve the effectiveness of processes.**:

- **Have a relentless drive to do things better, and to strive for new standards of excellence**:

- **Must have excellent communication and interpersonal skills**:

- **Must able to liaise with suppliers and members of the organisation at all levels.**:

- **Must be able to function in a pressured environment independently.**:

- **Be able to Multi-task.**:

- **Good negotiating skills are essential.**:

- **Ability to travel.**

**Minimum Requirements**
- **Grade 12**:

- **National Diploma in Information Technology**:

- **BCom Degree will be an added advantage**:

- **Valid driver’s license**:

- **Working with Android devices - advantageous**:

- **2-3 years’ experience in System Support**:

- **Contract management experience**

**Job Type**: Permanent

**Education**:

- Bachelors (required)

**Experience**:

- System Support: 2 years (required)

License/Certification:

- Drivers license (required)

Application Deadline: 2024/05/08



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