Senior Technician, Client Technical Support
3 hours ago
**Job Duties/Responsibilities will include**:
The Service Desk Priority Support is the first point of contact for clients.
The Priority Support team logs and tracks all information using Autotask, as well as use a combination of knowledge base tools and their expertise to resolve client issues on various LAN and WAN systems
Ability and experience solving advanced technology problems
5 Years experience in a similar position as a Senior Support Service Engineer (Service Desk)
Expert knowledge of Cloud, software, hardware and networking - especially Windows and Mac OS, Azure, Office and Microsoft 365, Fortinet/SonicWall/Meraki knowledge, routing, basic VOIP configuration, basic Pastel knowledge, CCNA an advantage
Self-motivated and driven
Friendly, customer focused and team focused attitude
Punctuality
Thoroughness
Neatness in appearance
Willingness to help and accept help from others
-
Technician / Senior Technician
7 months ago
Stellenbosch, South Africa Stellenbosch University Full timeDuties/Pligte- Manufacturing and debugging of systems and subsystems for research projects (e.g., electrical, electronic and PCB circuits);- Providing advice and guidance regarding electronic and/or mechanical design to colleagues and students;- Maintaining and repairing machinery and equipment;- Providing technical and logístical support to students with...
-
Support Technician
2 weeks ago
Stellenbosch, South Africa Helderberg Personnel Full timeTechno Park, Stellenbosch. My client, a specialist electrical / electronics engineering and manufacturing concern is seeking to employ a suitable individual that can be trained to become a Level 1 Support Technician to offer support their customers. support technician|technician **Duties include, but not be limited to**: - Provision of general product...
-
Technical Support Technician
7 months ago
Stellenbosch, South Africa Exceed Recruitment and Human Resource Consultants Full time**Reference**: 9367 CM **Consultant**: Christa Mostert Working with clients/colleagues to identify technical problems and advising on the solution. Logging and keeping records of client/colleague queries. Updating our online support documents so colleagues can troubleshoot any problems. Testing and fixing faulty equipment through basic...
-
Technical Support Agent
3 weeks ago
Stellenbosch, South Africa Herotel Full timeApplications are invited for the **Technical Support Agent**position to be based in Stellenbosch. **PURPOSE OF THE ROLE**: **Key Performance Areas would include, but are not limited to**: **First Line Customer Support**: - Provide support to walk-in clients as needed, ensuring their issues are addressed promptly and effectively. - Manage incoming calls by...
-
Installer Technical Support Agent
15 hours ago
Stellenbosch, South Africa Herotel Full timeApplications are invited for the **Installer Technical Support Agent **position to be based in **Stellenbosch** **PURPOSE OF THE ROLE**: Support Field Technicians daily with installations, callouts and surveys. Ensure a high level of quality workmanship by constant evaluation of info provided by the Technicians. **Key Performance Areas would include, but...
-
IT Support Technician
7 days ago
Stellenbosch, South Africa ITBLUE SOLUTIONS Full time_Our company is looking for a Level 1 IT technician to join our team, to provide install, maintain and repair computers and networks. As a computer technician you must be well-versed in computer systems and network functions._ - Responsibilities include:_ - _Previous experience of providing IT Support at a 1st-2nd line level in a commercial environment OR...
-
Ict Client Support Technician
2 weeks ago
Stellenbosch, South Africa StaffCentral Consulting Full time**Job Duties/Responsibilities will include**: To ensure Incidents are handled within acceptable set timeframe. To provide LAN and desktop support. To perform daily administrative tasks and provide feedback to manager. To provide applicable training and mentorship to LAN & desktop resources. Monitor and report on network capacity (internet bandwidth, switch...
-
Ict Support Technician
7 months ago
Stellenbosch, South Africa Helderberg Personnel Full timeit technician|support technician - Key responsibilities include:_ - Technical support includes software troubleshooting, hardware troubleshooting, WIFI/VPN connectivity troubleshooting and peripherals such as printers troubleshooting - Generation and update of tickets within the IT Support Ticket system utility for the purpose of tracking open support...
-
Senior Network Technician
7 days ago
Stellenbosch, South Africa Stellenbosch University Full timeStellenbosch University Information Technology Senior Network Technician (Job Level 9.1) (Stellenbosch Campus) Ref. IT/333/1224 Duties: Network design, and configuring and establishing standards for copper, radio and fibre networks. Installing, maintaining and supporting wired copper, radio and fibre networks. Providing network support to Stellenbosch...
-
Technical Support Technician
15 hours ago
Stellenbosch, South Africa Exceed Recruitment and Human Resource Consultants Full time**Reference**:9367 CM **Consultant**:Christa Mostert - Working with clients/colleagues to identify technical problems and advising on the solution. - Logging and keeping records of client/colleague queries. - Updating our online support documents so colleagues can troubleshoot any problems. - Testing and fixing faulty equipment through basic...
-
Senior Automotive Technician Specialist
4 weeks ago
Stellenbosch, Western Cape, South Africa Mototeam (Pty) Ltd Full timeJob SummaryWe are seeking a skilled Senior Automotive Technician Specialist to join our team at Mototeam (Pty) Ltd.
-
IT Support Technician
2 weeks ago
Stellenbosch, Western Cape, South Africa NSF International Full timeIT Support Technician (Level 2) - INF1157 At NSF International, our mission is to protect and improve human health. We’re a global leader in standards development, testing, auditing, certification and training. We provide these services for a diverse set of industries including food, water, health sciences, sustainability and management systems. We’re...
-
Technical and Simulation Support Officer
2 weeks ago
Stellenbosch, South Africa Stellenbosch University Full timeDuties/Pligte**General Technical Support**: - Setting up audiovisual systems for sessions;- - Troubleshooting hardware and software issues;- - Liaising with the IT Department on software updates for all computers in the SCSU;- - Setting up Teams meetings for streaming sessions;- - Streamlining and improving technical processes.- **Simulation Support**: -...
-
Motorcycle Technician
2 weeks ago
Stellenbosch, South Africa SydSen Recruit Full timeWestern Cape , Stellenbosch NegotiableNegotiable Motorcycle Technician - Cape Winelands - Western Cape Our client, a Motorcycle Dealership in the Cape Winelands area is looking to employ a **Motorcycle Technician.** **Requirements**: - Strong technical and electrical knowledge - Experience on 2T & 4T powerplants - Team Player - Target Driven - Provide...
-
Technical Support Analyst
6 days ago
Stellenbosch, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full timeWe have an exciting opportunity in our IQ Retail Software Support team as a Technical Support Analyst. In this role, you will be responsible for assisting customers with queries and problems relating to the IQ Retail software. This is a great opportunity, due to growth in the organization and the addition of products. **Key Responsibilities**: - Resolve...
-
Technical Specialist
7 months ago
Stellenbosch, South Africa Helderberg Personnel Full timeMy client, who is an Information Technology solutions provider is seeking to employ a **Technical Specialist** to be based at their Stellenbosch office. senior technical specialist|technical|technical speciaist **Position Summary and Primary Objectives** The Technical Specialist role is to provide support and perform maintenance within the client...
-
IT Technician
7 months ago
Stellenbosch, South Africa Unifi Recruitment Full time**Job Advert Summary**: Unifi is a fast-growing finance and technology company operating in Zambia, South Africa, Uganda and Kenya. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending. The...
-
Motorcycle Technician
2 weeks ago
Stellenbosch, South Africa Sydsen Full timeOur client is looking for a **Responsibilities**: - Responsible for vehicle diagnoses - Ensure all job cards are updated accurately - Responsible for (technical / non-technical assistance) to workshop staff - Attend general departmental meeting and maintain good housekeeping - Attend BMW SA technical training - Perform preventative and scheduled...
-
Senior IT Technician with at Least 5 Years
2 weeks ago
Stellenbosch, South Africa Active Systems Full timeSenior IT Technician with at least 5 years experience Stellenbosch area We are a well established company of young people dedicated to giving our clients excellent service and backup for their IT needs. If you would like to join us in our Stellenbosch offices and meet the criteria for the position then we would like to hear from you. **Duties**: Telephone...
-
Artisan Aid
7 months ago
Stellenbosch, South Africa Tsebo Group Full time**About Us**: Tsebo Facilities Solutions is currentlky looking for an Artisan Aid (Electrical) to provide technical support with regard to reactive maintenance and planned preventative maintenance on plant and equipment, within the service level requirements. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group...