Frontline Receptionist

**Responsibilities**:

- Demonstrate knowledge and understanding of the relevant Company standard operating procedures.
- Sourcing
- Admininistartion
- Monitor and address all complaints in a professional and timely manner.
- Resolve relevant complaints efficiently.
- Maintains security by following procedures
- Answer calls and direct through to the correct departments/ persons.
- Complete adhoc admin tasks.
- Complete all necessary printing and filing within the department.
- Maintain an unsuccessful database as per legal requirements.
- Ensure professional and positive attitude when interacting with people.
- Directs visitors by maintaining employee and department directories, giving instructions.
- Ensure high level of service
- Ensure communication is adapted to meet the needs of the specific individual
- Ensure optimal Client Service Delivery
- Develop and maintain strong relationships with internal and external stakeholders
- Follow Company policies and processes outlined by the POPIA
- Making sure booking requests and setups are seen to, for Boardrooms and Auditorium.
- Assisting Facilities Ops. Supervisor with daily checks of the building when needed.

**Skills and Competencies**
- Strong and adaptable communication skills; excellent written and verbal communication skills
- Strong influential skills with the ability to motivate
- Conceptual thinker
- Professional and polite with a customer service orientation
- Adaptability and resilience
- Attention to detail ensuring all legislative and compliance requirements are covered
- Target driven with high energy levels
- Adaptability and resilience and listening skills

**Qualifications**
- Matric
- Clear Criminal and Credit
- Excellent Work Attendance
- Exceptional interpersonal & communication skills
- Well-groomed and professionalism
- Experience as a Receptionist/related positions advantageous.

To **apply**, send us a copy of your updated CV.

Application Question(s):

- Do you have Front line Experience? If yes how many years?
- Do you have previous recruitment experience? If yes how many years?*

1 to 2 yearsYes, 2 to 5 years
- Do you have previous Administration experience ?*

**Education**:

- High School (matric) (preferred)