Service Advisor

2 weeks ago


Centurion, South Africa MAN Automotive (South Africa) (Pty) Ltd Full time

Provide effective customer contact regarding all aspects on repairs undertaken on customer’s vehicle
- Ensure prior authorization of repairs/service is obtained & customers’ signature is on the job card
- Ensure description, customer and vehicle details and confirmation of the payment method are in order
- Responsible for the intake of customer vehicles through completion of job cards detailing work
- Manage the 24 hour breakdown service
- Perform standby duties as per the set schedule

**Qualifications**:

- Grade: 12 Matric Certificate
- Technical qualification or a comparable qualification

**Skills**:

- Computer Literate
- Customer focused with a results driven approach
- Good communication (oral and written) & interpersonal relations skills
- Pro-active, reliable, be self-motivated
- Work independently though being a team player
- Work well under pressure and maintain good customer relations

**Experience**:

- Experience of ESA - 1 year
- Experience in a similar role in the automotive industry - 5 years
- Experience in the heavy commercial vehicles industry - 1 year

**Closing Date: 06/07/2023



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