Regional Supervisor

2 weeks ago

Durban, South Africa Affirmative Portfolios Full time

**Insurance ~ Office Management**
**Durban**
***:
**Regional Supervisor - Tracing: (Finance: Unclaimed Benefits and Re-Issues)**

**Durban**

**Ref: AO/TRUC/DURBAN/2023/06-1CAG**

**Salary: R294 321.00 (basic salary) plus 37% in lieu of benefits (Level 7)**

**12 months contract**

**Purpose**:
To assist in the tracing of beneficiaries to enable the processing of unclaimed and unpaid benefits for GPAA.

The incumbent of this position will be responsible for a wide variety of financial administrative tasks which includes the following, but not limited to:
**Key performance areas**:

- **Pro-active stakeholder management**:

- Coordinate the communication with departments of COGTA, DPSA, and Social Development on tracing matters in respective provinces;
- Manage the unclaimed benefits lists and tracing done by the employer departments in respective province;
- Manage the unclaimed benefits list and tracing done by DPSA, COGTA and Social Development agents (community development workers);
- Manage the tracing relationships with municipalities in respective provinces;
- Establish tracing networks with all external parties including public entities.***
- **Assist in tracing of unclaimed and unpaid benefit cases**:

- Request and download Unclaimed Benefits accounts to Excel and reconcile;
- Ensure that Unclaimed Benefit cases are allocated and traced;
- Identify complex cases and engage the Forensic Unit and the supervisor for solution;
- Prepare cases for second level tracing, according to specified procedure and requirements;
- Monitor work done by external service providers on tracing of Unclaimed Benefits;
- Ensure correct beneficiaries are paid;
- Engage Forensic department when syndicates are involved in defrauding unclaimed benefits;
- Minimize the cost of tracing Unclaimed Benefits.
- **Render effective administration of the funds**:

- Provide accurate information for the compilation of budget;
- Monitor of expenditure of the tracing budget;
- Compile monthly reports and present to management;
- Process and authorize journals;
- Implementation of work plans;
- Reduce unclaimed benefits to acceptable levels as per the annual performance plan.
- **Ensure compilation and review of cases**:

- Perform reconciliation of unclaimed benefits accounts and review the correctness of the account;****:

- Review of traced cases and provide corrections where necessary;****:

- Compilation of reports of traced cases;****:

- Ensure that the expected target is achieved.***
- **Supervision of the staff**:

- Allocate work according to skills and competencies of subordinates;
- Manage staff performance; develop, train and coach;
- Maintain discipline; and
- Ensure that subordinates are informed about changes in work environment or management decisions.***

**Skills, Knowledge and Competencies**:

- Knowledge of the Treasury Regulations on Pensions Administration
- Knowledge of Public Finance Management Act (PFMA)
- Knowledge of applicable legislation within Unclaimed Benefits and Tracing Section
- Knowledge of Government Employees Pension Rules and Legislation
- Knowledge of compliance with standard accounting and relevant procedures
- Self-management skills
- Problem solving skills
- Analytical thinking
- Time management
- Delegation skills
- Customer service orientation
- Communication skills (written) with the ability to communicate at all levels
- Ability to work accurately and independently
- Ability to work in a team
- Ethical conduct
- Deadline driven
- Initiative

**Experience and Educational requirements**:

- A recognized three-year tertiary qualification/B Degree/National Diploma in Finance/Accounting (at least 360 credits) with two years appropriate experience within the Finance/ Accounting environment of which at least one year includes exposure in Unclaimed Benefits and Re-Issues (Tracing) or Debt Collection.****:

- Supervisory experience of at least 6 months will be an advantage.****:

- Computer literacy that would include a good working knowledge of Microsoft Office products, which include Word and Excel.

**Closing date: 6 June 2023

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