Financial Services Specialist

**Job Advert Summary**:
Value Added Services is a well-established and expanding Division within the PnP Landscape consisting of 3 business units, Financial Services, Value Added Services, and Cellular. Financial Services includes Banking, Transactional, Lending and Insurance. Value Added Services includes Bill Payments, Prepaid Electricity and Ticketing, which includes amongst other Travel, Events, Lotto, 3rd Party and owned virtual and physical gift cards. Cellular includes pre-paid airtime, handsets and accessories as well as PnP Mobile, our own MNVO. By joining the Value-Added Services Team, you will be offered the unique opportunity of working with a well-defined and established, yet growing team within the context of a big Corporate, getting all the advantages of working in an agile, young and cutting-edge division, while getting the level of support and cross functional integration and experience with Marketing, Information Systems, Commercial and Finance, only a big Corporate can provide.

The purpose of this role is to be accountable for marketing and initiatives management within Financial and/or Value-Added Services. To execute the strategy for the portfolio and ensure the end to end value chain is functioning optimally by developing and managing stakeholder relationships, developing a strategy and key plans to execute on the marketing efforts required for all products whether new (as part of a go to market strategy) or existing as well as developing, managing and monitoring the performance and ensuring operational effectiveness. To co-ordinate and organise the initiatives for the team and related stakeholders supporting the drive for success with regard to the initiatives. Product managers will drive and chair the various initiatives themselves - this is more of a coordination role for effectiveness across the team.

**Duties & Responsibilities**:
Be the key provider in the FS/VAS team related to marketing, projects & agreements; providing coordination, organization, roadmap, operationalizing & management of related services for all products in the team across the categories.

Define approach and structure for provision of this key function in conjunction with Senior Manager: Financial & Value-Added Services & in collaboration Product Managers in the team and key internal stakeholders

Own & manager key relationships with internal cross functional teams to ensure collaboration and execution of responsibilities.

Influence key stakeholders for the benefit of the FS & VAS team strategic objectives

Collaborate with IT partners, Product Managers, partners/providers & other stakeholders to:

- Build a FS/VAS projects planner/calendar which gives an overarching view; offering a single view, creating consistency across all projects and supporting enhance collaboration
- Ensure smooth rollout of projects and related feedback

Develop and keep a continuously evolving list of potential initiatives across all products in FS/VAS, organized & categorized; from ideation to execution

Collaborate with all the relevant stakeholders to develop business cases (and afterward, where required, the related business requirements) to be submitted for approval and maintain a library of said business cases

Collaborate with Marketing partners, Product Managers, partners/providers & other stakeholders to
- Build a FS/VAS marketing calendar which dovetails with all other relevant calendars which gives an overarching view of team marketing efforts
- Support development of marketing effort required with Product Manager and ensure smooth rollout of said marketing effort
- Support Product Managers in evaluating marketing performance

In conjunction with the Senior Manager: Financial and Value-Added Services & Product Managers - support the development of competitive responses to new market entrants as well as overall strategy plus the related tactics and operational elements to execute

Provide relevant feedback & reporting as agreed with Senior Manager: Financial and Value-Added Services & Product Managers

**Minimum Requirements**:
Commercial/Financial degree/Marketing degree or equivalent NQF level 7 or higher qualification is advantageous

Marketing experience is essential

At least 5 (five) years banking/insurance/lending advantageous

At least 5 (five) years’ experience in products development and⁄or management

Experience in Project Management is advantageous

Experience in Retail is advantageous

Proficient in MS Office (Word, Excel, PowerPoint and Outlook) and the Internet

Good communication, analytical and presentation skills

**Competencies**:
Solutions-oriented, can-do attitude; self-motivated

Strong organizational & prioritization skills

Excellent communication skills, both verbal & written

Ability to interact with internal & external stakeholders at all levels

Strong relationship management with resilience and some assertiveness

Adaptable to change

Comfortable with learning and adapting to new systems