Customer Relations Officer
3 weeks ago
Division Tertiary
Business Unit Capsicum Culinary Studio
Minimum experience Associate
Company primary industry Hospitality
Job functional area Education
**LOCATION**:
Cape Town
**JOB OVERVIEW**:
The Customer Relations Officer will be responsible for the front-of-house activities, as well as facilitating and implementing the administrative and customer service roles and function as it pertains to student relations, industry partners and stakeholders.
**KEY RESULTS AREA**:
**Administration, Operational and Customer Support (internal and external)**
- Maintain high level Operations service as it pertains to students, lecturers, parents, industry and suppliers.
- Attend to student queries and requests timeously.
- Manage the front-of-house incumbent effectively.
**Involvement in Campus Operations and Support**
- Participate in Students Orientation, Surveys and Retention.
- Ensure processes and policies implementation.
- Work with other departments as required.
**Comply with Accreditation bodies’ standards and Relationship building with Industry Partners**
- Liaise with industry contacts to possibly place students in practical work experience.
- Building a solid database of placement partners with a rating system.
- Tracking of Alumni on a quarterly basis for stats and marketing purposes.
**Adhoc Duties**
- Reception & Sales relief, as it pertains to campus operations
- General administration and Ad Hoc tasks as requested by the Campus Head
- Assist with Open days and campus events
**QUALIFICATION REQUIREMENTS**:
- Higher Certificate in Business Administration.
- Diploma in Business Administration / Business Management.
**EXPERIENCE REQUIREMENT**:
- Minimum of 2/3 years’ work experience in administration.
**SKILLS REQUIREMENT**:
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Excellent organisational skills.
- Conceptual thinking.
- Well-developed negotiation skills.
- Presentation skills.
- Good relationship building skills.
-
Customer Relations Officer
7 days ago
Cape Town, South Africa Sandi Crowther Recruitment Full timeWestern Cape, CPT - CBD - R 15 000 Monthly Cost To Company **Cape Town. **Established, fast-growing concern within the Logistics industry seeks Customer Relations Officer who is customer centric with excellent analytical and organisational abilities. **Responsibilities**: - Provide administrative support for customer quotations and service level...
-
Relations Officer
2 days ago
Cape Town, South Africa Construct Executive Search Full timeApplicants must have the following requirements:Must have a Diploma or Degree in Suppliers Relations Officer.Must have 3-5 years of experience in the Renewable Energy sector.Analysing data sets, interpreting findings, and writing reports effectively are crucial.Must be proficient in Microsoft ExcelMust have a valid driver's license.Personal vehicle will be...
-
Head - Customer Relations Management
3 days ago
Cape Town, South Africa City of Cape Town Full timeELIGIBILITY CLOSING DATE 08.12.2023 REFERENCE NUMBER WS 230/23 SALARY TCOE 1 330 547.00 DEPARTMENT Commercial Services DIRECTORATE WATER AND SANITATION Head - Customer Relations Management **Requirements**: - Relevant B Degree/B Tech qualification - At least 8 years relevant experience in a Senior Management role in Financial Management /...
-
Client Relations Officer
3 weeks ago
Cape Town, South Africa Banxso Full timeJOB SPECIFICATION: CLIENT RELATIONS OFFICERJOB SUMMARY: The Client Relations Officer serves as a liaison between clients and Banxso, through collaboration with internal departments to ensure that Banxso meets and exceeds its clients’ needs by creating, nurturing, and maintaining strong positive relationships between Banxso and its Clients. This role plays...
-
Guest Relations Officer
1 week ago
Cape Town, South Africa Tych Business Solutions Full time**Job ID**: 58103**Date Posted**: Posted 18 hours ago**Location**: Cape Town**Job Title**: GUEST RELATIONS OFFICER - CAPE TOWN- WESTERN CAPE Guest Relations Officers main task is to ensure that the needs and requests of the Guests are met, and that each Guest has a memorable stay. This position has the responsibility of dealing with Guests daily. The duties...
-
Public Relations Officer
4 weeks ago
Cape Town, South Africa Centre Recruit Consultants Full timeOur client based in the Property & Conveyancing industry is seeking a skilled and experienced Public Relations Officer to join our conveyancing firm. As a Public Relations Officer, you will be responsible for managing the firm's public image, building relationships with key stakeholders, and promoting our services to clients and the wider community. Your...
-
Industrial Relation Officer
6 days ago
Cape Town, South Africa FROGG Recruitment Full time**Industrial Relation Officer Epping Cape Town** Our Manufacturing client in Epping Cape Town is looking for an IR Officer with 5 years of experience in a Unionised environment. *** **Salary Negotiable** **Min Requirements** Grade 12 A National Certificate/Diploma in IR/HR field will be an added advantage At least 5 years’ experience in an IR...
-
Customer Care Officer
2 weeks ago
Cape Town, South Africa Recruitment Full timeCustomer Care Officer (JB4357)Century CityMarket RelatedTo ensure customer retention by assisting on social media, cancellations and transfers. Primary function is to ensure customer retention by assisting with Social Media queries and complaints, cancellation requests and the salvaging thereof, and transferring student’s courses to another course of their...
-
Customer Relations Consultant
1 day ago
Cape Town, South Africa Intercon Recruitment Full timePremium brand dealership based in Cape Town is looking for a Well groomed, Professional Customer Relations Consultant **Requirements**: Must have Previous Motor Dealership Customer Relations Consultant experience. Must be well-spoken and well-groomed. Matric, Clear ITC and Criminal Salary R14 000 - R15 000 basic, negotiable depending on...
-
Guest Relations Officer
5 days ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeWe are looking for a Guest Relations Officer who will be responsible for ensuring that the ultimate guest's experience from arrival to departure is seamless and in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need...
-
Guest Relations Officer stellenbosch
6 days ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time**Responsibilities**: - Review arrival lists to welcome guests - Attend to special guests (e.g. VIPs) and answer their inquiries - Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with customers -...
-
Customer Liaison Officer
3 days ago
Cape Town, South Africa Time Personnel Full timeJob Overview **Expiration date**: 17 March 2024 **Location**: Cape Town, Western Cape **Job Title**: Customer Liaison Officer **Salary**: R15,000 **Education Level**: High School / Matric **Job Level**: Junior **Minimum Experience**: 1 - 3 Years Customer Liaison Officer - Cape Town (Southern Suburbs). Are you a young, strong communicator with a...
-
Alumni and Volunteer Relations Officer
4 days ago
Cape Town, South Africa Ikamva Lisezandleni Zethu Full timeIkamvaYouth is a township-based volunteer program that gets learners out of poverty through education. The Organisation exists to reduce inequality in South Africa, and its track record of matric results, access to post-school opportunities, and alumni success is proof that positive change is possible. **The Purpose of the Position**: The primary purpose is...
-
Junior Public Relations Officer
4 days ago
Cape Town, South Africa Miltons Matsemela Full time**Duties and responsibilities**: Develop PR strategies, organise PR campaigns/events and amplify existing PR campaigns Prepare collateral and promotional material Build, maintain and extend relationships with relevant stakeholders (i.e. real estate agents) Draft presentations and reports, as required Perform any other related ad hoc tasks and duties as...
-
Guest Relations Officer
2 weeks ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeWine Estate close to Stellenbosch is looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be. -...
-
Guest Relations Officer Cape Town
7 days ago
Cape Town, South Africa HotelJobs.co.za Full timeJD Specialized Recruitment_ is currently assisting a Boutique Hotel in Cape Town to recruit a **GUEST RELATIONS OFFICER** **Requirements**: - A minimum of 1 year experience in a similar position at a 5* property - Sound knowledge of MS Office suite and PAN Strat - Knowledge and experience of overall hospitality operations. - Excellent communications and...
-
Public Relations Officer
4 weeks ago
Cape Town, South Africa Staff Solutions Recruitment Full timeJob Purpose:Obtain and drive new business opportunities in the region.Will not only be based in Somerset West, will also be calling on other clients in various areas, driving most of the day.Requirements:Grade 12 with Public Relations / Marketing Qualification advantageous.Valid Drivers License.3-4 years experience.Need to have Marketing experience as this...
-
Guest Relations Manager
4 days ago
Cape Town, South Africa HotelJobs.co.za Full time**A popular, high volume full-service hotel is seeking to appoint an exceptional Guest Relations Manager.** **Responsibilities**: - Managing Guest Relations Officers as well as Porters & Concierge - Managing all Guest relations administration, follow-up, feedback, and initiatives - Keeping every department informed as to which guests are coming, staying...
-
Public Relations and Social Media Officer
4 weeks ago
Western Cape, Cape Town, South Africa Wesgro Full timeWesgro’s job vacancy, Career and Recruitment Job title : Public Relations and Social Media Officer jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : April 17, 2024 Quick Recommended Links Jobs by Location Job by industries Reference Number: PR&SMO/04/24 The incumbent will report to the Senior Economic Journalist Purpose of the...
-
Imports Exports Customs Officer
4 weeks ago
Cape Town, South Africa Western Cape Recruitment Full time**Requirements**: Minimum: Customs Compliance Qualification Btech or related degree would be highly advantageous Experience: minimum of 3 - 5 years of relevant customs processes experience Advanced level of Microsoft Excel skills Proven experience of import/export regulations and laws. **Job Types**: Full-time, Permanent Application Question(s): - How...