Operations Intern

6 months ago

Johannesburg, South Africa Zoie Health Full time

**About Zoie**

Zoie Health is Africa’s first digital women’s health clinic. Zoie’s mission is to make quality women’s healthcare more accessible for millions of women around the world by leveraging leading technology, world-class clinical care and love. Our vision is for Zoie to be part of a woman’s healthcare journey for life, as we care for her and her loved ones.

is an award-winning integrated women's health and wellness digital (app) platform focussed virtual consults, subscriptions, a shop and an online community of women and medical experts. As you can see, our vision for impact is significant

**What you’ll be doing day to day**:
**Operations**
- Assist with all B2B operational tasks
- All other duties as assigned by supervisor and management
- Assisting with ad hoc logistics related tasks
- Assisting with ad hoc operational tasks

**ECommerce**
- Assisting on eCommerce campaigns
- Assisting with product descriptions and operations initiatives for the Zoie shop
- Assist in preparing, packing and shipping Zoie shop orders
- Assist in regular stock takes, quality checks and sorting of Zoie shop items

**Events**
- Understanding requirements for each event
- Planning event with attention to financial and time constraints
- Booking venues and schedule speakers
- Manage all event operations (preparing venue, invitations etc.)
- Evaluate event’s success and submit reports

**General & Administration**
- Keeping up-to-date with digital technology and women’s health and wellness trends
- Assisting with ad hoc administrative tasks - both general and for sales
- Assisting with managing our affiliate marketing program
- Assisting with in person and virtual events planning
- Assisting with podcast production and marketing
- we’re looking for someone who’s bought into the vision and has the right skills and attitude to get things done.
- **Strong work ethic and a fast learner. **We work exceptionally quickly at Zoie Health, this fast paced environment requires you to pick up and master tasks quickly. In addition, you should have a willingness to help participate on projects no matter how large or small with a positive attitude and the ability to learn on the go.
- **Organised, structured and methodical mindset. **Ability to prioritise and plan work, multi-task, meet schedules, resolve problems and think creatively.
- **Exceptional communication skills.** You can communicate excellently across various platforms with team members.
- **Attitude.** You are passionate about the problem we’re looking to solve. You have a positive attitude, open to change, you love rolling up your sleeves and getting things done quickly and with excellence. You are independent, accountable, fast moving and take ownership.

**Nice to have**
- Experience in an agile entrepreneurial or start-up environment
- Experience across the African continent
- Experience in the healthcare field
- Experience with Microsoft Office Suite, Slack and Trello

**Our Values**

We’re a deeply missional company so our values underpin everything we do and how we do it:

- **Big hearts**:Everything we do starts and ends with love, care & passion. It is the thread that runs through every part of our work.
- **People or nothing**: Our patients, our providers and our team are at the centre of why we do what we do. We build with them in mind
- for them & with them.
- **All hands, always**:Ownership. While we all have our part to play, we take ownership of the company like it’s ours
- because it is.
- **Dream big. Think deep. Build fast**:We’re dreamers who are deeply thoughtful about the decisions we make and we put a lot of effort into thinking thoroughly about what we do. Once we do that, we build quickly and execute relentlessly. No question.
- **The best, in all things**:We bring the very best of ourselves and do our best work in everything
- even the smallest details.

**Interview process so you know what to expect**
- 30 minute interview
- Complete a take home assessment
- Complete a basic enneagram assessment

**Next Steps**

**Job Types**: Full-time, Internship

Ability to Commute:

- Johannesburg, Gauteng (required)

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