Sales Support Specialist Position

2 weeks ago

Blouberg Limpopo, South Africa Finovate People Pty Ltd Full time

We are looking for an organized, efficient sales support specialist to be responsible for administrative duties and assisting the sales team in gaining and keeping customers. The sales support specialist's responsibilities include tracking sales leads, managing the onboarding of new private and corporate clients, providing customer service, and managing customer accounts and trades. The sales support specialist is also responsible for monitoring sales and the sales team's performance and recording sales data.

To be a successful sales support specialist, you should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication, and customer service skills. An entrepreneurial flair is essential.

DUTIES & RESPONSIBILITIES
- Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their status in the process.
- Compiling a daily list of sales leads, pursuing those leads, and providing sales data and guides to the sales department.
- Developing and monitoring performance indicators for sales and staff members, managing the sales cycle.
- Recording sales trends and liaising with account managers to develop sales strategies.
- Creating and processing orders in a timely manner, processing requests for trades, and reviewing pending clients and customer requests to ensure customer satisfaction.
- Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized CRM system
- Handling administrative duties for the company and its executives and management teams.
- Scheduling customer meetings and conferences.

MINIMUM QUALIFICATIONS & EXPERIENCE
- A high school diploma or equivalent.
- A bachelor's or associate degree in marketing, business, or a related field may be advantageous.
- Knowledge of forex and exchange control would be advantageous
- Experience in administration and high-volume office work may be advantageous.
- Strong analytical, organizational, and time management skills.
- Excellent team working, motivational, interpersonal, communication, and customer service skills.
- The ability to multitask and quickly switch your focus.
- Computer literacy, IT skills, and typing skills.
- An understanding of sales principles and customer service practices.

PACKAGE & REMUNERATION
- Market-related salary

Provident Fund contribution

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