Store Supervisor
2 weeks ago
R
e
sponsibilities: Sales & Customer Experience Management: D
rive sales through the implementation of customer experience processes (through execution of business instruction letters, markdowns, repricing, promotions, customer experience plan, visual standards & customer feedback, etc.) to meet customer service standards and achieve sales targets. This includes new account/membership targets.
T
eam Management:
Assist in driving the team within a store to achieve store KPIs and operational strategy in line with company values. Provide ongoing coaching & mentoring to enable and up-skill store associates (e.g. product knowledge).
S
tock Management:
E
nsure that stock is accurately received & unpacked to merchandise and replenish the sales floor. M
onitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans, etc.) to mitigate risks (stock loss) and ensure adequate stock on hand. O
versee the general maintenance of the stockroom to meet housekeeping standards.
R
isk Management:
A
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