Toy Kingdom Cresta

**Location: Toy Kingdom Cresta**

**Position**:Supervisor

**Type**:Permanent/Full-Time

**Experience**:Sales/Retail

Toy Kingdom is striving to become Africa’s most loved and most customer centric toy retail chain that provides a magical environment bringing play to life while establishing a **heartfelt connection** with both our big and little customers

We are seeking an individual who is a strategic thinker with a passion for retail.

This position has a direct report into the Store Manager and will suit an individual with an extroverted personality.

**Key deliverables**:

- Managing a shift of 8+ employees.
- Capturing daily banking.
- Merchandising and receiving of stock.
- Handling customer requests and complaints promptly.
- Managing customer relationships.
- Achieving and exceeding store targets.

**Key relationships**:

- Store Manager

**Qualifications and Core Competencies**:

- Matric Certificate.
- 1-3 years’ contactable experience in a retail supervisory position.
- Proven track record of managing teams of 8+.
- Excellent communication skills.
- Strong team leadership, planning and organizational skills.
- Have consistently delivered results above industry norms.

**Required experience**:

- Supervisor: 3 years
- Personal CV
- Senior Certificate

**Salary**: R6,500.00 per month

**Education**:

- Certificate (required)