Campaign Manager

2 weeks ago


Johannesburg, South Africa Tower Group Full time

A giant in the telecommunications industry is looking for a Campaign Manager to join their dynamic team based in Midrand to manage external sales and drive sales performance across direct sales channel landscape. Ensure external partners achieve sales targets through strategic distribution execution. Ensure external partner performance is analysed and sales gaps identified. Identify and report on channel efficiencies that impact a high-volume, customer-centric channel fulfilment model. Manage all role players within the channel as well as pro-actively assessing, clarifying and validating channel partner needs on an on-going basis. Ensure that the appropriate Financial services product and services are available for direct channels

**Responsibilities will include**:
Manage sales performance.
Analyse performance gaps and recommendations.
Contact center methodologies.
Process management.
Sales targets.
Collection performance.
Sales conversions.

Matric / Grade 12 essential.
3 year Degree / Diploma / NQF level 6 in Commerce, i.e. BCom / BSc / IT / Eng essential.
Process certifications advantageous e.g. ITIL, Six Sigma etc.

5-8 years’ experience in providing sales, technical and process expertise within a customer centric or customer facing environment essential.
Customer relationship skills.
Excellent communication skills Business Communication skills - fluent in both written and verbal communication
Business analytical and reporting skills.
Troubleshooting skills.
Must be results oriented and must be self-managed.


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