Debt Counsellor Quality Control Agent

PLEASE NOTE THAT ONLY CANDIDATES WITH A DEBT COUNCELLING CERTIFICATE WILL BE CONSIDERED. Description:Quality control agents are responsible for monitoring calls based on their designated campaign, with occasional monitoring of calls from other campaigns. The main goal is to identify non-compliance, potential risks, training gaps, and coaching needs, and...

Our growing Debt Counselling Firm in Cape Town is looking for you if - You are passionate about helping people, ambitious and have customer service experience and helping individuals restructure their lives by giving them more financial means. Handle all correspondence and queries received from clients and Debt counsellors. Liaise with clients and...

Job DescriptionPLEASE NOTE THAT ONLY CANDIDATES WITH A DEBT COUNCELLING CERTIFICATE WILL BE CONSIDERED. Description:Quality control agents are responsible for monitoring calls based on their designated campaign, with occasional monitoring of calls from other campaigns. The main goal is to identify non-compliance, potential risks, training gaps, and coaching...

Financial Wealth Holdings is looking for diligent Quality Control Agents. The successful agents will be expected to monitor calls according to their assigned campaign and may have to monitor calls across different campaigns from time to time. The purpose of monitoring is to identify non-compliance, potential risks, training gaps and coaching needs. The...

Our client is in search of meticulous Quality Control Agents. Successful candidates will be responsible for call monitoring specific to their designated campaign and may occasionally need to oversee calls across various campaigns. The primary objective of call monitoring is to pinpoint instances of non-compliance, potential risks, training deficiencies, and...

Must have Debt Review Experience. Cold calling sales agent with knowledge of iDocs & signing Form 16. Must have sufficient debt review knowledge to handle sale objections. **Salary**: R6,000.00 - R10,000.00 per month Ability to commute/relocate: - Grassy Park, Western Cape: Reliably commute or planning to relocate before starting work...

Debt Review Sales Agent Idocs Experience Closing Sales Target Driven **Salary**: From R6,000.00 per month Ability to commute/relocate: - Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required) **Experience**: - Sales: 1 year (required)

A call center agent is empathetic, patient, and knowledgeable about financial matters. They possess a deep understanding of debt management solutions and are adept at explaining complex concepts in a clear and understandable manner. Their communication style is compassionate, as they listen attentively to clients' concerns and provide reassurance while...

A call center agent is empathetic, patient, and knowledgeable about financial matters. They possess a deep understanding of debt management solutions and are adept at explaining complex concepts in a clear and understandable manner. Their communication style is compassionate, as they listen attentively to clients' concerns and provide reassurance while...

Job DescriptionResponsible for assisting in the smooth running of the Debt Review & Administration department. Responsible for all back-office operations end to end processes, ensuring all required outcomes are met in line with our prescribed policies and best practice, while providing support on administrative duties.Key Responsibilities AreasDebt...

The role will entail monitoring certain aspects of the insurance sales process and listening to calls to ensure financial advisors adhere to script and compliance requirements. **Key duties, but not limited**: - Call monitoring - Process monitoring - Compilation of escalations - Coaching financial advisors/Identifying training needs - Notifying management...

We are looking for reliable and self-driven **Hardcore Debt Collector** agents to join our team. This is a fantastic opportunity to join a young dynamic organization. You will be responsible for contacting debtors and negotiate payments. With potential growth within the company, this could be just the opportunity that you’ve been looking for. Our...

**Job Overview**: As a Debt Review Agent in our Sales department, you'll play a pivotal role in assisting clients who are seeking relief from their financial burdens through debt review. Your primary responsibility will be to identify potential clients, understand their financial situation, and guide them through the benefits and process of debt review. The...

POSITION OVERVIEW: **Job Title**: Debt Recovery Supervisor **Job Type**: Full-time, Permanent **Location**: Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...

POSITION OVERVIEW: **Job Title**:Debt Recovery Manager **Job Type**:Full-Time, Permanent **Location**:Onsite, Cape Town (US hours) **About Us**: MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation,...

Lauren Moore Counselling is looking to hire a locum registered counsellor for 3 afternoons per week. The counsellor will practice from our office in Sandown Square, Parklands North. The position can range from 4-12 hours per week. Between the hours of 14:30-18:30. Rate of pay R300 per hour. **Requirements**: 2 years individual and relationship counselling...

Terminations Agent (Debt Review) - Cape Town CBD Our client, a prominent debt review company in South Africa, is committed to assisting numerous South Africans in attaining financial independence with a top-notch team. They emphasize fairness, diversity, and providing equal growth opportunities for all staff members. Job Responsibilities: - Handling...

National Debt Advisors is one of the top debt counselling companies in the country. This is a testament to the service we give to clients and the quality of the people we employ. NDA is an equal opportunity employer, committed to fairness, diversity, and creating opportunities for our staff to grow and we are on the hunt for motivated Customer Service...

**CALL CENTRE AGENT - DEBT COLLECTION** **DESCRIPTION**: Meet and exceed daily, weekly and monthly debt collection targets. Receive calls from and make calls to debtors to make payment arrangements regarding outstanding debt. Act within the parameters of the National Credit Act and minimize the company’s exposure to complaints. Receive inbound calls...

**CALL CENTRE AGENT - DEBT COLLECTION** **DESCRIPTION**: Meet and exceed daily, weekly and monthly debt collection targets. Receive calls from and make calls to debtors to make payment arrangements regarding outstanding debt. Act within the parameters of the National Credit Act and minimize the company’s exposure to complaints. Receive inbound calls...