Operations Manager

2 weeks ago


Cape Town, South Africa Tree of New Beginnings Full time

**This position is an on-site position in Paardeneiland, Cape Town.**

**Minimum Requirements**:

- Grade 12 essential
- Relevant tertiary qualification in business or operations management would be an added advantage
- English first language
- Minimum of 2-3 years of managerial experience in a similar role
- Experience using Shopify/ Google Drive/ Asana would be a plus
- Relevant tertiary qualification would be advantageous
- Valid Driver's Lisence and own reliable vehicle

**Personal Skills and Competencies Required**:

- Exceptional manager who loves growing teams and businesses
- A problem solver with a strong systems orientation
- A self starter who is motivated and energetic
- Someone who is excited to get in on the ground floor and wants to stick around

**The Key Functional responsibilities**:

- Manage print production, order fulfillment and stock control, with a secondary function to manage frame production and the Watershed retail space.
- _Print Production Management:_ Due to the expensive nature of our raw materials and the vast number of SKU’s we have, we cannot maintain high stock levels. The result is that production is managed to ensure that we have enough stock on hand to meet demand without having any excess.
- Oversee this process, guiding the team on what needs to be printed and packaged.
- Ensure the highest quality is maintained throughout the production process while ensuring we ship in the shortest amount of time.
- Responsible for ensuring all raw material levels are maintained - especially considering that some items like the paper have long lead times.
- _Order Fulfillment_: Orders that are not fulfilled in person at the Watershed are shipped internationally with DHL. You will manage these orders, ensuring that they are printed, cured, signed and packaged with priority. Oversee the fulfillment process to ensure no errors occur.
- Coordinate local pickups, deliveries and installation with customers and the team.
- _Stock Management/ Control:_ To ensure that orders can be fulfilled in person at the Watershed, it is of utmost importance to ensure that sufficient stock levels are maintained in a small space.
- Monitoring stock levels and replenishing them from production as needed. Responsible for performing stock controls across locations.
- _Frame Production:_ While we have always offered custom made frames to customers, this has historically been a negligible part of the business. In this year we have gone live with an upgraded frame production facility and plan to develop new framing products to sell alongside our artworks.
- This team is largely independent but would need some supervision and management from time to time.
- _Watershed Management:_ As operations manager you will have oversight of the working schedules of our sales assistants, ensure that necessary maintenance is scheduled at the retail space as needed, always ensure sufficient stock is available.
- Assets are well maintained, clean and in good working order.
- The work areas is well maintained, neat and clean.
- Health and safety contious.
- _Planning: _activities are planned and resourced according to plan
- _People Management: _hold daily or monthly meetings as required.
- Human resource related functions, discipline, motivation, well-being of employees etc.

**Package & Remuneration**:

- R25,000 to R35,000 per month, gross (depending on experience)
- Standard 3 weeks leave per annum but blackout period over season
- Performance bonuses

**Working hours**:

- The Watershed trades 7 days a week.
- As operations manager you will be expected to work Monday to Friday from 10:00 till 18:00.
- But will need to be on standby from time to time on weekends in case of an emergency.

**Salary**: R25,000.00 - R35,000.00 per month

Application Question(s):

- Do you understand the working hours of this position and agree to these hours and standby over weekends?
- Do you have a relevant qualification in Business or Operations?
- Do you have more than 2 years of experience in a similar environment?

Application Deadline: 2023/02/04



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