Reservations Manager

2 weeks ago


Pretoria, South Africa Kwathlano Tours & Safaris Full time

Requirements:

- Diploma in Travel Management / Travel and Tourism
- At least 5 years experience as a travel consultant and 2 years management experience
- Good knowledge of the South African tourism industry, activities, heritage sites and places of interest
- Good knowledge of the geographical layout of South Africa and neighboring countries
- Good customer skills and relationships
- Must be able to work independently as well as in a group
- Fluent in English and Afrikaans

DUTIES AND RESPONSIBILITIES
Responsible for providing travel information, travel itineraries and prices, handling customer complaints or concerns, advising customers on terms and conditions of travel or making reservations and sending confirmation notices.
Build, lead and support a dynamic booking team
Reservations:

- Client communication
- Preparation of tour and travel routes
- Full cost breakdown
- Manage all aspects of tour requirements
- Transportation
- Reservation of tours
- Discussion of guides
- Route planning
- Loading and confirmation of bookings on the booking system
- Help with quotation for transport and tours
- Customer service including service calls and complaint resolution
- Liaise with operations and accounts regarding requirements
- Report to booking manager and directors if necessary
- Ensure that all documentation is filed daily
- Answer phone calls as they come in
- Obtain new business
Responsibilities Groups:

- Build supplier relationships and negotiate favorable rates.
- Customer and supplier visits may be required.
- Actively promote and grow the portfolio.
- Quote all group services including sedan, minibus, minibus, minibus and coach services.
- Track quotes and provide conversion ratios and profitability.
- Book and process all confirmed group services.
- Liaise with booking manager, operations and accounts.
- Ensure all documentation is filed daily.
- Meet projected targets (must be structured in line with company's past performance and expected company growth).

Customer Liaison:

- Build sustainable guest and customer relationships.
- Handle and address guest inquiries and complaints efficiently.

**Job Types**: Permanent, Temp to perm

**Salary**: From R15,000.00 per month

Ability to commute/relocate:

- Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (required)

Application Deadline: 2023/04/07



  • Pretoria, South Africa Marriott International, Inc Full time

    **Job Number** 22210822 **Job Category** Revenue Management **Location** Protea Hotel Pretoria Loftus Park, 416 Kirkness Street, Pretoria, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** PREVIOUS HOTEL AND JOB REQUIRED EXPERIENCE ESSENTIAL Maintains the...

  • Mgr-reservations sa

    2 days ago


    Pretoria, South Africa Marriott International, Inc Full time

    **Nº do Cargo** 23062326 **Categoria de emprego** Reservations **Local** Protea Hotel Fire & Ice! Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa VER NO MAPA **Horário** Full-Time **Localização remota?** N **Remanejamento?** N **Tipo de cargo** Management - A Marriott International é uma empresa que oferece...

  • Mgr-reservations sa

    2 days ago


    Pretoria, South Africa Marriott International, Inc Full time

    **Número de Empleo** 23062326 **Categoría de Empleo** Reservations **Ubicación** Protea Hotel Fire & Ice! Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Management - Marriott International es un empleador que...

  • Mgr-reservations sa

    2 days ago


    Pretoria, South Africa Marriott International, Inc Full time

    **ジョブ番号** 23062326 **求人カテゴリ** Reservations **場所** Protea Hotel Fire & Ice! Pretoria Menlyn, Summit Place Precinct, Menlyn, Pretoria, Gauteng, South Africa 地図で表示 **スケジュール** Full-Time **遠隔地ですか?** N **配置転換ですか?** N **職位の種類** Management -...


  • Pretoria, South Africa Omega HR Solutions Full time

    **Why are you, an excellent Front Office Manager with more than 5 years of experience, feeling stuck and looking at this ad?** Do you have experience in overseeing the daily operations of a** 5 Star Hotel's front desk a**nd ensuring that guests receive exceptional service? Do you manage front desk staff, ensuring that they are properly trained and motivated...

  • Front Office Manager

    Found in: Whatjobs ZA C2 - 2 days ago


    Pretoria, South Africa Omega Human Capital Full time

    Why are you, an excellent Front Office Manager with more than 5 years of experience, feeling stuck and looking at this ad? Do you have experience in overseeing the daily operations of a 5 Star Hotel's front desk a nd ensuring that guests receive exceptional service? Do you manage front desk staff, ensuring that they are properly trained and motivated to...

  • Front Office Manager

    Found in: Talent ZA C2 - 3 days ago


    Pretoria, South Africa Omega HR Solutions Full time

    Why are you, an excellent Front Office Manager with more than 5 years of experience, feeling stuck and looking at this ad?Do you have experience in overseeing the daily operations of a 5 Star Hotel's front desk and ensuring that guests receive exceptional service? Do you manage front desk staff, ensuring that they are properly trained and motivated to...

  • Front Office Manager

    Found in: Talent ZA 2A C2 - 2 days ago


    Pretoria, South Africa Omega Human Capital Full time

    Why are you, an excellent Front Office Manager with more than 5 years of experience, feeling stuck and looking at this ad?Do you have experience in overseeing the daily operations of a 5 Star Hotel's front desk and ensuring that guests receive exceptional service? Do you manage front desk staff, ensuring that they are properly trained and motivated to...

  • Front Office Manager

    Found in: Adzuna ZA B C2 - 1 day ago


    Pretoria, South Africa Adzuna ZA B C2 Full time

    Why are you, an excellent Front Office Manager with more than 5 years of experience, feeling stuck and looking at this ad?Do you have experience in overseeing the daily operations of a 5 Star Hotel's front desk and ensuring that guests receive exceptional service? Do you manage front desk staff, ensuring that they are properly trained and motivated to...


  • Pretoria, South Africa Omega HR Solutions Full time

    Why are you, an excellent Front Office Manager with more than 5 years of experience, feeling stuck and looking at this ad? Do you have experience in overseeing the daily operations of a 5 Star Hotel's front desk and ensuring that guests receive exceptional service? Do you manage front desk staff, ensuring that they are properly trained and motivated to...


  • Pretoria, South Africa Hospitality Jobs Africa Full time

    Ensure smooth and efficient operations of the lodge, including guest services, housekeeping, maintenance, and administration. Oversee all aspects of guest experience, ensuring high levels of customer satisfaction. Manage staff, including hiring, training, scheduling, and performance evaluations. Handle administrative tasks such as reservations, billing,...

  • Account Manager

    6 days ago


    Pretoria, South Africa Coca-Cola Beverages Africa Full time

    ability to influence - Open to change and looking for opportunities for improvement - Good problem solving ability, solutions orientated and can be innovative - Good analytical and problem-solving ability - Responsible, conscientious and dependable - Willing to take calculated risks - Self-discipline and well organized - Good planning ability - Flexibility -...

  • IT Manager

    4 days ago


    Pretoria, South Africa Office of the Valuer General Full time

    Three (3) Year Fixed Term Contract SALARY: R985 724.67 per annum (Level 12) (An All-Inclusive salary package) CENTRE: OFFICE OF THE VALUER-GENERAL (PRETORIA) DUTIES **Formal Qualifications**:National Diploma or bachelor’s degree in Computer/information Technology Studies. **Job-Related Work Experience**:3 years’ experience in Middle...

  • Revenue Manager

    3 days ago


    Pretoria, South Africa HotelJobs.co.za Full time

    Hotel Group based in Pretoria is looking for a Revenue Manager. The Revenue Manager does yielding and Revenue Management for the group's Hotels & Resorts. The Revenue Manager will assist in the delivery of hotel revenue and profit growth by maximising revenue for rooms. This will be done through effective pricing strategies, implementation of achievable...


  • Pretoria, South Africa The Capital Hotels and Apartments Full time

    The Capital Menlyn Maine & The Capital Trilogy recruiting an experienced Rooms Division Manager - based in Menlyn Maine, Tshwane (Pretoria). The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of...

  • Sales Manager

    1 day ago


    Pretoria, South Africa WeBuyCars Full time

    We are looking for a Sales Manager to join our We Buy Cars team at our Silver Lakes Branch! **Responsibilities**: - Management of sales teams - Setting individual sales targets - Motivating sales executives - Sales administration - Complaint management - Manage dealer relationships and dealer registrations - Monitor and improve OUTsurance, Netstar sales on...


  • Pretoria, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Manage...


  • Pretoria, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...


  • Pretoria, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...


  • Pretoria, South Africa South African Reserve Bank Full time

    **Brief description** The main purpose of this position is to manage the daily operations and activities of the South African Reserve Bank (SARB) Information Technology (IT) Service Desk. **Detailed description** - Manage the daily operations and activities of the SARB IT Service Desk to ensure that all IT service requests and incidents are addressed in a...