Assistant General Manager
2 months ago
Kendrick Recruitment is thrilled to offer a fantastic opportunity for an experienced Assistant General Manager to join a renowned 4-star Country House and Spa in Balgowan, KZN. This role is perfect for a dedicated individual with a strong background in hotel operations who is ready to step into a pivotal position within a well-regarded establishment.
**Position**: Assistant General Manager
**Location**: Balgowan, KZN
**Salary**: Up to R30,000 per month (Gross)
**Accommodation**: Provided (Live-in)
**Key Responsibilities**:
- ** Operational Oversight**: Manage the daily operations of the hotel, ensuring seamless functioning across all departments.
- ** Staff Management**: Guide, mentor, and support Heads of Departments, overseeing team performance and maintaining high standards.
- ** Guest Relations**: Serve as a point of reference for guests, address complaints, and ensure exceptional service.
- ** Financial Management**: Assist in budget control, manage expenditure, and enhance revenue opportunities.
- ** Administrative Duties**: Maintain operational schedules, oversee bookings, and ensure adherence to company policies and standards.
- ** Emergency Support**: Provide assistance in emergency situations, including maintenance and safety operations.
- ** Experience**: Minimum of 4-star hotel experience with at least 3 years in a similar role.
- ** Qualifications**: A college diploma in tourism or business management is advantageous.
- ** Skills**: Strong human resource management, financial acumen, and customer service skills. Proficiency in Micros POS, Opera PMS, and MS Office required.
- ** Personal Attributes**: Professional attitude, excellent communication skills, and the ability to work in a high-pressure environment. Physical fitness and attention to detail are crucial.
**Accommodation Details**:
- ** Provided On-Site**: Comfortable single accommodation with lounge, kitchen, dining room, bedroom, and en-suite bathroom.
- ** Deductions**: Monthly housekeeping rental of R650.00; electricity based on usage.
**Work Schedule**:
- ** Shifts**: Includes Duty Manager shifts, with 6 days off every 4 weeks and 18 days annual leave per year.
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