Principal Corporate Account Manager

2 days ago

Johannesburg, South Africa Citrix Full time

Citrix builds the secure digital workspace technology that frees 400,000 customers to do their very best work from anywhere. By joining our award-winning workplace, you’ll be included in the globally diverse, collaborative team that values work-life balance. Come see why Fortune named us one of the 100 Best Companies to Work For®. Let’s innovate and grow together

**What we're looking for**:
You are an experienced Corporate Account Manager with a demonstrated ability to sell sophisticated software solutions to large, corporate and enterprise accounts and possess a history of quota achievement.

**Position Summary**:
Our client relationships are our top priority. We’re looking for a dedicated and personable Principal Corporate Account Manager to maintain our clients’ accounts and serve as our main point of contact. This role covers accounts across all verticals.

**Objectives of this Role**:

- Act as the main point of contact in all matters relating to client concerns and needs
- Build and strengthen client relationships to achieve long-term partnerships
- Maintain accurate client records, keeping track of any contract updates and renewals
- Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

**Daily and Weekly Responsibilities**:

- Take inquiries and requests from customers and address their needs
- Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
- Meet regularly with other members of the team to discuss progress and find new ways to improve business
- Generate progress reports to give to clients and higher-ups within the organization
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
- Manage weekly forecasts against revenue targets and work closely with inside sales counterpart to manage the pipeline and set appropriate monthly and quarterly revenue expectations using Citrix-defined CRM and forecasting tools.
- Ability to partner with sales and service organizations and IT business executives within corporate environments
- Typically responsible for medium to large accounts or have a medium to large sized quota..

**Qualifications (knowledge, skills, abilities)**:

- Strong knowledge of sales techniques and processes including the ability to understand customer needs, overcoming objections, return on investment analysis, closing the sale through appropriate procurement vehicle (shrink wrap, licensing, etc.)
- Knowledge of Citrix products
- Knowledge of complementary hardware and software solutions
- Ability to motivate, train and conduct seminars to drive mind share within CSN partners to increase Citrix revenues within assigned territory
- Excellent oral and written communications skills, as well as excellent presentation skills
- Strong work ethic, attitude and follow through ability

**Basic Requirements**:

- Extensive territory sales experience in a high tech environment in an indirect sales and procurement environment with a demonstrated track record of success in driving customer adoption of technology
- Experience in working with large accounts
- Ability to travel approximately 75% of time

**Functional Area**:
Corporate Account Manager***What you’re looking for**:
Everyone is welcome at Citrix. We prioritize diversity, equity, inclusion, and a culture of belonging, and celebrate bringing our courageous, authentic selves to work. We believe this way of working helps us innovate, and it’s just one of the reasons why our employees continuously recognize Citrix as a great place to work.

Citrix helps make work more sustainable to benefit the planet, our business, and our communities. For more than 30 years, we have empowered individuals and organizations to work remotely or work from anywhere, reducing commuting emissions and energy consumption in the process.

We are the #1 leader in Virtual Client Computing (VCC) and #2 in the Application Delivery Controller (ADC) space, and we have key partnerships with top cloud providers. We’ll give you the tools, learning opportunities, mentorship, and flexibility to achieve your goals. Come see why you belong at Citrix, with our culture supporting purposeful innovation and growth from within.

**The Benefits**:
We offer a competitive total rewards package* that includes:

- 18 weeks of paid parental leave
- Health and wellness benefits
- Employee assistance program
- Retirement benefits
- Time off and absence programs
- Professional development and mentorship opportunities
- Paid volunteer time and charitable matching of employee donations
- Employee resource groups
- And more

**Please note that benefits may vary based on location.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, stat

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