Principal Corporate Account Manager

2 weeks ago

Johannesburg, South Africa Citrix Full time

We believe work is not a place, but rather a thing you do. Our technology revolves around this core philosophy. We are relentlessly committed to helping people work and play from anywhere, on any device. Innovation, creativity and a passion for ever-improving performance drive our company and our people forward. We empower the original mobile device: YOU

**What we're looking for**:
You are an experienced Corporate Account Manager with a demonstrated ability to sell sophisticated software solutions to large, corporate and enterprise accounts and possess a history of quota achievement.

**Position Summary**:
Our client relationships are our top priority. We’re looking for a dedicated and personable Principal Corporate Account Manager to maintain our clients’ accounts and serve as our main point of contact. This role covers accounts across all verticals.

**Objectives of this Role**:

- Act as the main point of contact in all matters relating to client concerns and needs
- Build and strengthen client relationships to achieve long-term partnerships
- Maintain accurate client records, keeping track of any contract updates and renewals
- Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

**Daily and Weekly Responsibilities**:

- Take inquiries and requests from customers and address their needs
- Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
- Meet regularly with other members of the team to discuss progress and find new ways to improve business
- Generate progress reports to give to clients and higher-ups within the organization
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
- Manage weekly forecasts against revenue targets and work closely with inside sales counterpart to manage the pipeline and set appropriate monthly and quarterly revenue expectations using Citrix-defined CRM and forecasting tools.
- Ability to partner with sales and service organizations and IT business executives within corporate environments
- Typically responsible for medium to large accounts or have a medium to large sized quota..
**Qualifications (knowledge, skills, abilities)**:

- Strong knowledge of sales techniques and processes including the ability to understand customer needs, overcoming objections, return on investment analysis, closing the sale through appropriate procurement vehicle (shrink wrap, licensing, etc.)
- Knowledge of Citrix products
- Knowledge of complementary hardware and software solutions
- Ability to motivate, train and conduct seminars to drive mind share within CSN partners to increase Citrix revenues within assigned territory
- Excellent oral and written communications skills, as well as excellent presentation skills
- Strong work ethic, attitude and follow through ability
**Basic Requirements**:

- Extensive territory sales experience in a high tech environment in an indirect sales and procurement environment with a demonstrated track record of success in driving customer adoption of technology
- Experience in working with large accounts
- Ability to travel approximately 75% of time

**What you’re looking for**:
Our technology is built on the idea that everyone should be able to work from anywhere, at any time, and on any device. It’s a simple philosophy that guides everything we do — including how we work. If you’re driven, passionate and curious, we invite you to make a difference with a brand you can believe in. We want employees to do what they do best, every day.

Be bold. Take risks. Imagine a better way to work. If we just described you, then we really need to talk.

**Functional Area**:
Corporate Account Manager
**About us**:
Citrix is a cloud company that enables mobile workstyles. We create a continuum between work and life by allowing people to work whenever, wherever, and however they choose. Flexibility and collaboration is what we’re all about. The Perks: We offer competitive compensation and a comprehensive benefits package. You’ll enjoy our workstyle within an incredible culture. We’ll give you all the tools you need to succeed so you can grow and develop with us.

Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, ethnicity, national origin, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions, marital status, protected veteran status and other protected classifications.

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