Rep I, Customer Support Operations
2 weeks ago
TransUnion's Job Applicant Privacy Notice
**What We'll Bring**:
The Tenant and Employment (T&E) Voice Office Operations Representative is responsible answering inbound phone calls for all T & E products. The Voice Operations Rep will support both customers and consumers who use T&E services to screen individuals for rental housing and employment opportunities.
**What You'll Bring**:
- Maintains a consistent high level of knowledge regarding T&E products, services, and tools.
- Understands and consistently demonstrates knowledge of specific T&E business processes when performing all voice operations work.
- Maintains a solid understanding of U.S. credit/financial principles along with knowledge of U.S. criminal justice system/criminal background report and U.S. rental housing system/housing report (eviction) concepts.
- Adheres to established processes and procedures when responding to support phone calls.
- Works with QA and team lead to improve individual performance based on feedback and coaching to ensure high quality work product is delivered to T&E customers and consumers.
- Manages individual performance for aux time usage and adherence to schedules.
- Performs other duties as assigned.
- Must work U.S. business hours in support of U.S. customers and consumers.
- Must be open to rotational weekend shifts also during U.S. business hours to support U.S. customer and consumers.
**Impact You'll Make**:
- 1-3 years of experience in an operations job role, including inbound voice customer care/support.
- Excellent verbal, written, and interpersonal communication skills.
- Must be self-motivated and a self-starter.
- Demonstrate attention to detail in all work completed.
- Proactively works to improve knowledge and adherence to company processes and procedures.
- Collaborates well with others in a team-oriented work environment.
- Adapts well to change and can adjust priorities as needed.
- Displays time management skills.
TransUnion Job Title
Rep I, Customer Support Operations
-
Rep Ii, Consumer Operations Support
2 days ago
Johannesburg, South Africa TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: Customer service Bilingual **What You'll Bring**: 1-2 years of experience in an operations environment. Ability to multi-task and prioritize with strong organization skills. Read, understand, and interpret CRS audit trail. Collaborate with team members on projects. Maintain and secure...
-
Salesforce Administrator
4 days ago
Johannesburg, South Africa i-Cloudius Full timei-Cloudius is a boutique Cloud service vendor located in sunny Tel-Aviv, Israel. We are growing into the South-African market and looking for a Salesforce Administrator. We are seeking a highly motivated professional with the right set of tools to join our team! As a Salesforce Administrator, you are responsible and accountable for the deployment and...
-
Sales Rep
Found in: Talent ZA 2A C2 - 3 weeks ago
Johannesburg, South Africa ES Recruitment Full time7-10 Years of Sales Rep experience within a Packaging EnvironmentOnw TransportQualification in Sales ManagementSA CitizenExcellent verbal and written skillsMS Office skillsPositive and EnergeticFluent i Both English and Afrikaans
-
Manager Customer Support
4 days ago
Johannesburg, South Africa Recruitment Matters Africa Full timeOur client is looking for a Customer Support Manager to join their team. You will be executing customer support & service work according to agreed workflows and in accordance with the company group processes and safety guidelines. Delivering excellent customer service to satisfy customers. In close co-operation with customer, distributors and the company...
-
Back Office Operations Rep
13 hours ago
Johannesburg, South Africa TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: The BFS back-office coordinator will be responsible for the non-customer facing actions to fulfil a client data breach event as well as coordinating and giving timely updates to all stakeholders. **What You'll Bring**: - Receives instruction from Sales or Breach IC with all relevant actions -...
-
Rep Ii
3 days ago
Johannesburg, South Africa TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: Analyze and process requests from TransUnion customers, resellers, data furnishers, and /or TU Sales. Agents provide prompt resolution to all requests Performs duties related to workflow management Completes daily review of volumes/trends/etc and performs batch reconciliation Provide a high...
-
Customer Service Engineer I
Found in: Talent ZA 2A C2 - 3 weeks ago
Johannesburg, South Africa IOCO Full timeiOCO Infrastructure Services: Where Challengers and Innovators Thrive.We are seeking a Customer Service Engineer I to join our team. The successful candidate will play a vital role in ensuring customer satisfaction and maintaining the reputation of the company by providing prompt, reliable, and effective technical support and assistance. What...
-
Customer Service Engineer I
Found in: Whatjobs ZA C2 - 7 days ago
Johannesburg, South Africa IOCO Full timeiOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are seeking a Customer Service Engineer I to join our team. The successful candidate will play a vital role in ensuring customer satisfaction and maintaining the reputation of the company by providing prompt, reliable, and effective technical support and assistance. Â What...
-
Customer Services
3 days ago
Johannesburg, South Africa Unique Personnel Full time**Job Number** - 71201 **Job Type** - Temp Contract **Job Title** - Customer Services **Computer Skills** - SAP,MS Office **Industry** - Manufacturing **City** - Johannesburg (Incl. Northern Suburbs) **Province** - Gauteng - General Commerical Duties: - Receiving order from customer or rep- - 2. The order is captured on SAP. (creating order...
-
Customer Service Engineer I
Found in: Adzuna ZA B C2 - 1 week ago
Johannesburg, South Africa Adzuna ZA B C2 Full timeiOCO Infrastructure Services: Where Challengers and Innovators Thrive.We are seeking a Customer Service Engineer I to join our team. The successful candidate will play a vital role in ensuring customer satisfaction and maintaining the reputation of the company by providing prompt, reliable, and effective technical support and assistance. What you’ll...
-
Principal: Electrical and C&i
13 hours ago
Johannesburg, South Africa CA Global Headhunters International Full timeReference No. LB70 **Job Description: Our client is seeking a Principal Electrical and C&I Engineer who will be responsible for overseeing the Electrical and C&I functions of the company ensuring compliance with standards and regulations, driving improvements in reliability and efficiency, and supporting project development and...
-
Manager Customer Support, Southern Africa
4 days ago
Johannesburg, South Africa Virago Recruitment Full time**Technical**: **Service delivery**: Performing service tasks, identifies technical problems and makes analysis through remote or on-site activity in any service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements,...
-
F&i Sales Executive
4 days ago
Johannesburg North, South Africa SydSen Recruit Full timeF&I Sales Executive (Commercial Vehicles), Kempton Park, Johannesburg My client in the **Automotive Industry (Commercial Vehicles) **is seeking an **experienced **F&I Sales Executive to join their team based in Kempton Park, Johannesburg. **Requirements**: - NQF Level 4 Financial Qualification -**Full F&I Qualification**: - NCR Accreditation - RE5...
-
Operational Risk Manager
4 days ago
Johannesburg, South Africa FirstRand Full timeJob Description Investigates and reports on risk within the company and liaises with auditors to reduce risk in the company - Macro environment Keep abreast of the bank's risk appetite and system/ technology or platform updates - Keep abreast of emerging operational risks - Business alignment Work in close partnership with the C& I ERM team as well the...
-
Sr Analyst, Customer Support Operations
2 days ago
Johannesburg, South Africa TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: 3+ years experience in Customer Service, Client Services, Operations, Product Management, and/or Business Development. MS Office Suite Efficient in PowerPoint, Word and Excel Ability to use MS Teams, Skype and Zoom Team player, Quick learner and with strong attention to detail. **What...
-
Sales Rep Pharma
4 days ago
Johannesburg, South Africa Jennings Consulting Full timePharma Tibb division regional sales rep Northern Jhb area Call regularrly on designated customer outlates to sell the Comany's products within the geographic assigned area. To ensure company products achieve the most prominent display areas and maximum number of facings Meet sales targets and goals.
-
Abo De&i Leader
4 days ago
Johannesburg, South Africa Cummins Inc. Full time**ABO DE&I Leader** **Description** We are looking for a talented **DIVERSITY, EQUITY AND INCLUSION LEADER** to join our team specializing in **HUMAN RESOURCES** for our **CORPORATE/CBS SEGMENT** in **JOHANNESBURG, GAUTENG, SOUTH AFRICA.** - Partners with senior Business and Human Resources leaders in the design and delivery of strategy, initiatives and...
-
Wholesale Apparel Rep | Johannesburg | Footwear Industry
Found in: Talent ZA 2A C2 - 3 weeks ago
Johannesburg, South Africa Recruit for Africa Full timeWe are looking for a dynamic and competent Wholesale Apparel Rep to join the team in Houghton Estate, Johannesburg. It is vital that the Account Rep must understand the footwear and apparel market and has worked in similar positions. They need to have a good network of established retailers in the marketplace. The main purpose of the Wholesale Account Rep...
-
F&i Sales Executive
4 days ago
Johannesburg, South Africa GP Consult Full timeGauteng, JHB - Eastern Suburbs - R 20000 - R 30000 Monthly Basic Salary (med allowance and prov + Travel, Cell, Fuel) F&I Sales Executive - Commercial Vehicles - Kempton Park - Compliance oriented - Do contracts on Xperteck - Securing files digital and hard copies - Pass compliance audits monthly and quarterly by Insurancewise and Moonstone - Yearly...
-
Senior Specialist: I&s Change Management and
2 days ago
Johannesburg, South Africa Absa Bank Limited Full timeBring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary **Job...